Getting 300 Error on custCreate for Pro Account

API and Webhooks
1

All of sudden for 3 users, While creating user with custCreate option getting below error.

Please help to fix the issue.

Array
(
    [action] => custCreate
    [user_info] => Array
        (
            [email] => A*****@a********d.com         
            [type] => 2
            [first_name] => Ale*****r
            [last_name] => C***e         
        )

)
<?xml version="1.0" encoding="UTF-8" standalone="yes"?><result><code>300</code><message>Validation Failed.</message><errors><field>user_info.email</field><message>Invalid field.</message></errors></result>
2

Hi @Dora_Reddy,

This error typically appears if the user already exists under the account. Can you confirm that the email address you’re passing isn’t already associated with a user under the same account, perhaps as a standard user?

Let me know—thanks!
Will

3

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