Getting 404 response when using scheduled event attendee endpoint API

API and Webhooks Zoom Scheduler
1

Hello, I’m currently testing an integration with the set of zoom scheduler api’s endpoints. I’ve setup a Server-to-Server OAuth app through zooms application marketplace.

The integration tests and functionality have worked well with the exception of retrieving the scheduled event attendee (get /scheduler/events/{eventId}/attendees/{attendeeId}) for events outside of my account(admin/developer).

In testing in postman I’m able to retrieve the list schedule events under my acoount and the other users on the account using the get/scheduler/events/{eventId} with the addition of the user_id parameter.

I’m able to retrieve the attendee information in the JSON object returned with the schedule event but when I use the parameters of eventid and attendeeid to get the extra fields offered specifically in the (get /scheduler/events/{eventId}/attendees/{attendeeId}) endpoint I get a 404 error. The 404 error happens only for the users on the account outside of my admin/developer account.

The specific fields I’m looking to retrieve for integration are the additional optional questions that can be added to a booking page that flow through to be added to scheduled event. Those fields are returned in the JSON custom_values object in the (get /scheduler/events/{eventId}/attendees/{attendeeId}) endpoint.

Any guidance would be appreciated. I can produce any further documentation that may be needed to help solve my issue.

2 Likes
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Hi @Greg2
Thanks for reaching out to us and welcome to the Zoom developer forum.
What you are seeing is expected behavior, you should only be able to get data from your own account or users under your account.
If you try getting data from a user outside your account, you will get an error

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Thanks for the response. I may have misworded my posting. I am trying to get data from my own account or users under my account and getting the 404 error.

Sorry for the confusion. Please advise what steps I can take for you to troubleshoot this issue.

Thanks

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Hi @Greg2
Thank you for your patience here and for joining our Developer Office Hours today!
I can confirm I was able to reproduce this issue in my testing environment and I have created an internal ticket for our Engineering team to look into this ( ZSEE-186939 internal ticket number for reference)
I will get back to you as soon as I hear back from the team.
Cheers!
Elisa

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Hi @Greg2
Thanks for your patience here. As I mentioned during Office hours, my suspicions were right, our Engineering team confirmed that developer currently this API does not support admins/owner to get the event details for other users for this specific endpoints.

We will support it in future by providing user_id query parameter but currently we don’t have an ETA. But I will work closely with the right team to prioritize this and have some movement on this request.