Hi,
I am experiencing an issue with the Zoom Scheduler API. I am unable to retrieve Zoom scheduler events through the API, despite having the proper permissions in place.
I am using this API URL
/v2/scheduler/events
The account owner has the necessary permissions to access Zoom events via the API.
The Zoom Event permission is correctly granted for my account.
My calendar currently holds 390 events, but none of these events are being retrieved through the API.
Could you please investigate why the events are not showing up or being fetched via the API and provide any guidance or steps to resolve this issue?
Hi there,
Thank you for your response
But I did all the things you mentioned up in your response
I have done with all and specific parameters, but I didn’t get the response
My JSON response saying this on all filters
{
“items”:
}
Hi @Awais1994
Thanks for reaching out! Happy to take a look at this!
I just did some testing on my end and I can get the scheduled events using the Get/scheduler/events endpoint.
Can you please confirm these are events that have been booked using your Zoom Scheduler link? if these 390 events you are talking about were not booked via Zoom Scheduler, it is expected that you are not seeing them.
Hi @elisa.zoom
Events created from here are added to our shared calendar in Outlook. The owner account who created the Zoom Marketplace app doesn’t have the role of Zoom Scheduler. We can’t use the individual account login because we need to fetch all the events from all the accounts.
Events are added from here schedulerDotzoomDotus/d/9t_m36ub/stonefly-tech-support-session
Also, events are showing in the analytics.
If it’s added from some other way, how can it be shown on the Zoom Analytics page. So definitely, we are adding events from the Zoom Scheduler.