Description Hi. I’m building a website that uses the zoom web sdk. Whenever I try to import the Zoom Web SDK Meeting Client, I don’t get any errors but I do get a black screen that covers the whole window. What’s going on? Could this have to do with the list of developer impacting changes? Or is th…

Hey @jfsuarezb , Make sure you are including the pre functions: zoom/sample-app-web/blob/master/CDN/js/index.js#L10 (function(){ console.log('checkSystemRequirements'); console.log(JSON.stringify(ZoomMtg.checkSystemRequirements())); // it's option if you want to change the WebSDK…

Hey tommy. Thanks! By the way, those functions don’t appear on the SDK Guide.

Same issue, the preload functions are there, Chrome version: 81.0.4044.124 iOS Version: 12.4.6 Vanilla Web SDK: 1.7.7 @tommy Having the same issue as mentioned by other users, I was also not getting any errors in console on Chrome and the page is just reloading with a blank screen, tried differe…

Hey @jfsuarezb , They are mentioned here: [image] @zoomus/websdk Zoom Web SDK We will also add them to our docs. :slight_smile: Thanks, Tommy

Hey @elearningevolve , Please see my response to your post here: [image] Getting some issues iPhone device Web Hey @elearningevolve , @jude.niroshan11 , @SpeakingPartner_Teac , @chungjordan , @yashs018 , Relating to the Join Computer Audio on mobile, we do not sup…

Hi tommy, I am using Web sdk 1.7.8. I am including these pre functions ZoomMtg.preLoadWasm(); ZoomMtg.prepareJssdk(); still I am getting blank screen only in Chrome on iPhone XR 13.5.1 , but in Safari its working without audio.

Hey @Seethaprasad_Mandike , Please follow our upcoming release which should fix the issue: [image] Web SDK - Upcoming Changes - Stay Up To Date - Documentation Web SDK Tentatively scheduled for June 22nd 2020 @v1.7.9 Additions New Rate limit for joining meetings and webinars. Added re…

Getting a Black Screen whenever I import the zoom web client sdk through cdn to my website

Meeting SDK Web

tommy (Tommy Gaessler) May 18, 2020, 11:38pm 6

Hey @elearningevolve,

Please see my response to your post here:

Thanks,
Tommy

Topic		Replies	Views
I get a black screen when just importing ZoomMtg from @zoomus/websdk Web	16	2754	January 20, 2021
@zoomus/websdk 2.0.1 Video and audio is not working with black screen Web	6	2226	November 5, 2021
Getting some issues iPhone device Web	11	1907	May 29, 2020
Random Black screen no errors 1.7.8 Web	70	5968	July 13, 2020
Black screen when trying to join meeting Web	28	2170	January 25, 2021

Getting a Black Screen whenever I import the zoom web client sdk through cdn to my website

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