Getting invalid access token "missing scope" when bearer token does have the scope

API and Webhooks
1

I am trying to pull all of the devices from my account with:

https://api.zoom.us/v2/accounts/(accountID)/phone/devices
but I am getting:
{
“code”: 104,
“message”: “Invalid access token, does not contain scopes:[phone:master].”
}
When I use the bearer token I get the following back:
“token_type”: “bearer”,
“expires_in”: 3599,
“scope”: “phone:master”
}

I am running the test in python and not understanding why it doesn’t think my bearer token has phone:master when it does.

2

Hi @jjenkins
Thanks for reaching out to the Zoom Developer Forum and welcome to our community!

Have you been able to replicate this issue using a tool like Postman?
Also, can you confirm if you have a Master account license?

3

That’s how I was able to replicate the issue and yes I have a master account license.

4

Thanks @jjenkins I will send you a private message to take a closer look into this
Cheers,
Elisa

6

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