Description
We recently updated our zoom meeting SDK version to 5.10.6 and a lot of people are facing null pointer exception crashes
Which Android Meeting SDK version?
v5.10.6
To Reproduce(If applicable)
Can’t reproduce it so far but have seen video of zoom SDK crashing, retrying to initialise while showing “connecting” toast
Crash Report
Caused by java.lang.NullPointerException: Attempt to invoke interface method 'int android.content.SharedPreferences.getInt(java.lang.String, int)' on a null object reference
at com.zipow.videobox.util.PreferenceUtil.readIntValue(PreferenceUtil.java:2)
at us.zoom.sdk.SDKNotificationMgr.showConfNotificationForSDK(SDKNotificationMgr.java:6)
at com.zipow.videobox.share.ScreenShareServiceForSDK.onCreate(ScreenShareServiceForSDK.java:2)
at android.app.ActivityThread.handleCreateService(ActivityThread.java:4267)
at android.app.ActivityThread.access$200(ActivityThread.java:242)
at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2083)
at android.os.Handler.dispatchMessage(Handler.java:107)
at android.os.Looper.loop(Looper.java:237)
at android.app.ActivityThread.main(ActivityThread.java:7830)
at java.lang.reflect.Method.invoke(Method.java)
at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:492)
at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1040)
Smartphones in which this crash is prominent:
- Device: [OPPO, Samsung, Vivo]
- OS: [Android - 13,12]
Nearly all types of smartphones and OS versions are impacted
Additional context
We can’t upgrade SDK to 5.11 or later versions as that requires gradle upgradations which in turn requires extensive testing. This is causing alot of issues and would request someone to look into this at priority.