Getting Salesforce Lead Generation Emails when People Sign up for Webinar

API and Webhooks
1

Using this template helps us debug your issues more effectively :slight_smile:

Description
When someone signs up for a webinar in Zoom, they are sent a lead welcom email and our sales team also gets this welcome email. This is only supposed to happen when someone fills out a website contact request, not when someone signs up for a zoom webinar.

Which App Type (OAuth / Chatbot / JWT / Webhook)?
This happens through the Zoom/Salesforce app

Additional context
Add any other context about the problem here.

2

Hi @denmark219,

Thanks for reaching out about this. To clarify, are you using the Zoom for Salesforce App? Or are you leveraging some other kind of integration capability?

If you’re leveraging our App, can you please share an example with our Technical Support team here, including Webinar ID and steps to reproduce? They’ll be able to take a closer look.

Thanks!
Will