We have a Zoom API call "User REST API - Update “API v2 - Update User” PATCH that updated a Basic Zoom account, to a Licensed Zoom Account through the LTI Pro. The last time this call was actioned was on the 15th September, so just outside the window to find the call again.
Unfortunately, this was set up by a previous team member and we don’t have the knowledge on API’s. I’m looking for a way to delete this API call. Tried having a look through documentation online, but struggling. I tried contacting Zoom Support but they said the support isn’t included in our plan and recommended coming here. Would anyone be able to advise please?
Hi @Sarah12
Thanks for reaching out to us and I am happy to help!
Sorry to hear that you were not able to get help from Support. I will reach out to the team that manages this integration since we do not provide support for the LTI pro.
Could you be able to share with me the support ticket number please?
I have done this but they have come back with this:
“Our Technical Support team assists with product-level defects. We have confirmed this issue is configuration-related and not within the scope of your account’s Developer Support Plan, as such this case will be closed.”
Can someone help please? This case has been ongoing or a while now.