How to encode email for "/users/{userId}/meetings" endpoint

I have users with a plus sign “+” in their email address. The “/users/{userId}/meetings” endpoint specifies that {userId} can be UUID or email address. (How) can I encode the email address to still form a valid request?

Happy to take “No.” for an answer…


  • Not encoding the email address yields 404 Client error
  • Quoting the plus and @-sign yields 404 Client error
  • Quoting just the plus sign yields 404 Client error

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT with Webhooks

Which Endpoint/s?

Hey @sboeser,

Thank you for reaching out to the Zoom Developer Forum. In order to allow an email with a plus sign to be used in a URL, you’ll want to URL encode the email address. This can be done in code, let me know what you’re using and I can be more specific. Otherwise, you can test out encoding the emails using the following link:

Let me know if that helps.


Dear Max,

unfortunately, your proposed solution does not work. I had tried this before (see above). Here are a few more details about my test:

  • I am using python with requests library, which works fine on email address w/o a plus sign.
  • The email I have is REDACTED. I have used urllib.parse.quote to encode this, which yields REDACTED.
  • The link you propose for testing yiels REDACTED which looks identical to me. Pasting this into my request also yields a 404.
  • Using the UUID of the user instead, I can access the endpoint w/o any issues (i.e. this is not an authentication issue).


Hey @sboeser,

Thank you for providing additional information. I tested this on my end and saw that I was able to make this request even without encoding the email. When looking at your account, I saw that a user with the email “[REDACTED]” does not exist. Instead, it looks like the email to use ends with

Please check the User Management Page in your Zoom portal to confirm this.


Sorry - my bad!!! :man_facepalming:

Hey @sboeser,

No worries, I’m glad we were able to get that sorted out! It’s my mistake for not checking that earlier. Feel free to reach out if you encounter any other issues or questions.


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