Create meeting API gives 404 error for some users not others

API and Webhooks
1

Description
When using the https://api.zoom.us/v2/users/{userId}/meetings api i get a 404 for one particular user (the first 10 users all seem fine)

I added my email to our clients account as a test (not reading properly so didnt realize it was moving my account to theirs but thats on me for doing what i blame our users for, not reading, anyway) and still had the same issue but after some stuffing about about i came here and i saw a post from 2017 where a response said to use the uuid rather than email (which i had originally thought to try but dismissed as silly) , which worked.

This is a rather esoteric bug, i dont know if its a >10th user issue or something to do with how the user was added, is there any solution where we can use the email rather than name, i don’t particularly fancy having to have the client enter the user names and UUIDs and parse out uuid to send to the API

Error?
404 Not Found

API Endpoint/s?
https://api.zoom.us/v2/users/{userId}/meetings

2

Hi @_Tim
Thanks for reaching out to the Zoom Developer Forum! I am happy to help here!

Ok, so let’s break this down to make sure that I am understanding this correctly.
When you try to create a meeting for a particular user you are getting a 404 (let’s say this is the user 11?)

When you added yourself as a user into your clients account, you were able to create the meeting, BUT you were not able to create it using your email and you had to user your userID?

3

Pretty much.

Our client has 12 users, users 11 and 12 could not add a meeting using their username in the api , but could if using the userid in the api, but the first 10 users it seemed we could use either.

4

Interesting @_Tim

Could you please open up a ticket with support here:

And make sure to share the email associated with the account is having this issues and and we will look into that.

Thanks,
Elisa