When connect user with Contact Center, user can opt out by reply “STOP”, and opt in by reply “START” or type some words and then reply “YES”.
But from WebHook event, I didn’t receive any notification about user reject consent or accept consent. And can’t get engagements while user opt out.
And user opt in/out event seems don’t talk about this status.
https://developers. zoom. us/docs/api/contact-center/events/#tag/contact_center/POSTcontact_center.user_opt_in
May I know any other event or signal to get user reply STOP/START/YES to opt in/out? Thanks.