Feature Request - Zoom CC Webhook API - Add engagement Conference events

Feature Requests
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1

Requesting the addition of Conference events to the Zoom CC API. I’d previously posted about this: No conferencing event in Zoom Contact Center API

The API currently has transfer events, so we’d like to see something similar for Conference flows (warm/cold conferences). For example it’d be ideal to see, plus any additional events as needed:

contact_center.engagement_conference_accepted
contact_center.engagement_conference_canceled
contact_center.engagement_conference_completed
contact_center.engagement_conference_initiated
contact_center.engagement_conference_queued
contact_center.engagement_conference_rejected
contact_center.engagement_conference_reserved
contact_center.engagement_conference_timeout

2

Additionally we would also like to receive the audio streams from the Websocket audio streaming API for the conference if the call is made to an internal agent so we can also record these internal conversations.