How to share a passcode protected recording?

I can access the recording at [REDACTED] via the Passcode: xxxxxxxx, but when I try to access it without need to enter the passcode and providing the access_token instead as follows:{recording}?access_token=xxxxxxxxxxxxxxxxxxxxxx
it throws me the ‘forbidden’ error


Which App Type (OAuth / Chatbot / JWT / Webhook)?

Hey @omazinov,

Thank you for reaching out to the Zoom Developer Forum. Please send an email to with a link to this thread. In that email, please include the meeting ID, and the access_token that you’re using.

I’ll investigate the issue using that information.


The issue is resolved, so it works for download_url but unfortunately this approach doesn’t work for play_url

Hey @omazinov,

I can confirm that’s correct, the method of using an access_token only works with the download_url - I followed up with you in our ticket as well.

Let me know if you have any questions.


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