I am getting redirection issue of my production app

API and Webhooks
1

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Description
I am using zoom auth API from long time and suddenly stop redirect URL. When User login to zoom using auth it will always redirect to zoom my account page instead of my app redirect URL

Error
See below picture

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Using zoom auth API for login and create meeting

How To Reproduce (If applicable)
Steps to reproduce the behavior:

  1. Login to zoom using Auth
  2. login success and redirect to zoom my account page
  3. It should redirect to app redirection URL that already configured in zoom market place App

Screenshots (If applicable)
If applicable, add screenshots to help explain your problem.

Additional context
Add any other context about the problem here.

2

Hi @operations94568 – what value do you have for your production redirect url? Is it different from your developer redirect url?

Thanks,
Gianni

3

Same value for both
Redirect URL for OAuth & White list URL still not working

4

Hey @operations94568,

Does this happen for everyone or just for your user? Further, have you tried clearing your cache or testing with a different browser/device?

Thanks,
Max

5

This is happen for my every users. They can’t activate zoom from my website always redirect to zoom my account page

6

Hey @operations94568,

I think it would be helpful to set up a meeting so that I can see this issue demonstrated and we can debug live.

Please submit a ticket through our Developer Support Center and include a link to this thread.

Thanks,
Max

7

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