I am unable to view/share my video to the participant. Using Swift

Meeting SDK iOS
21

Hello,

As I have observed, the zoom UI is dismissed although the call is going on. As I have hear the participant’s sound. I have not made any changes, please find the logs again:

    [4633:34819:06-14/18:18:01.054:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Issuer: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; OU=http://certs.godaddy.com/repository/; CN=Go Daddy Secure Certificate Authority - G2
 
[4633:34819:06-14/18:18:01.054:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Version: 3 (0x2)
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Serial Number: b80af969a249b207
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Signature Algorithm: sha256WithRSAEncryption
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Start date: 2019-03-25 19:38:42 GMT
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Expire date: 2021-03-25 19:38:42 GMT
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Public Key Algorithm: rsaEncryption
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   RSA Public Key (2048 bits)
 
[4633:34819:06-14/18:18:01.055:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   rsa(e): 01:00:01:
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Basic Constraints: (critical)
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  CA:FALSE
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Extended Key Usage: 
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  TLSWebServerAuthentication,TLSWebClientAuthentication
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Key Usage: (critical)
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  DigitalSignature,KeyEncipherment
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 CRL Distribution Points: 
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  , FullName:, URI:http://crl.godaddy.com/gdig2s1-1011.crl
 
[4633:34819:06-14/18:18:01.056:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Certificate Policies: 
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  Policy:2.16.840.1.114413.1.7.23.1, CPS:http://certificates.godaddy.com/repository/, Policy:2.23.140.1.2.1
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Authority Information Access: 
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  OCSP-URI:http://ocsp.godaddy.com/, CAIssuers-URI:http://certificates.godaddy.com/repository/gdig2.crt
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Authority Key Identifier: 
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  keyid:40:C2:BD:27:8E:CC:34:83:30:A2:33:D7:FB:6C:B3:F0:B4:2C:80:CE
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Subject Alternative Name: 
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  DNS:*.zoom.us,DNS:zoom.us
 
[4633:34819:06-14/18:18:01.057:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Subject Key Identifier: 
 
[4633:34819:06-14/18:18:01.071:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  AF:FF:03:E7:AA:1E:75:4D:06:3E:D3:DD:24:91:13:B8:B6:CE:D7:D8
 
[4633:34819:06-14/18:18:01.071:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :CT Precertificate SCTs: 
 
[4633:34819:06-14/18:18:01.072:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT : 1 Subject: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; OU=http://certs.godaddy.com/repository/; CN=Go Daddy Secure Certificate Authority - G2
 
[4633:34819:06-14/18:18:01.072:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Issuer: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; CN=Go Daddy Root Certificate Authority - G2
 
[4633:34819:06-14/18:18:01.072:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Version: 3 (0x2)
 
[4633:34819:06-14/18:18:01.072:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Serial Number: 07
 
[4633:34819:06-14/18:18:01.072:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Signature Algorithm: sha256WithRSAEncryption
 
[4633:34819:06-14/18:18:01.072:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Start date: 2011-05-03 07:00:00 GMT
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Expire date: 2031-05-03 07:00:00 GMT
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Public Key Algorithm: rsaEncryption
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   RSA Public Key (2048 bits)
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   rsa(e): 01:00:01:
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Basic Constraints: (critical)
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  CA:TRUE
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Key Usage: (critical)
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  CertificateSign,CRLSign
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Subject Key Identifier: 
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  40:C2:BD:27:8E:CC:34:83:30:A2:33:D7:FB:6C:B3:F0:B4:2C:80:CE
 
[4633:34819:06-14/18:18:01.073:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Authority Key Identifier: 
 
[4633:34819:06-14/18:18:01.074:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  keyid:3A:9A:85:07:10:67:28:B6:EF:F6:BD:05:41:6E:20:C1:94:DA:0F:DE
 
[4633:34819:06-14/18:18:01.087:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Authority Information Access: 
 
[4633:34819:06-14/18:18:01.087:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  OCSP-URI:http://ocsp.godaddy.com/
 
[4633:34819:06-14/18:18:01.087:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 CRL Distribution Points: 
 
[4633:34819:06-14/18:18:01.087:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  , FullName:, URI:http://crl.godaddy.com/gdroot-g2.crl
 
[4633:34819:06-14/18:18:01.088:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Certificate Policies: 
 
[4633:34819:06-14/18:18:01.101:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  Policy:X509v3AnyPolicy, CPS:https://certs.godaddy.com/repository/
 
[4633:771:06-14/18:18:01.117:INFO:SSBConfIPCListener.cpp(499)] [CSSBPTIPCListener::PumpMessage] i = 9, message size = 0 
[4633:34819:06-14/18:18:01.118:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT : 2 Subject: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; CN=Go Daddy Root Certificate Authority - G2
 
[4633:34819:06-14/18:18:01.118:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Issuer: C=US; O=The Go Daddy Group, Inc.; OU=Go Daddy Class 2 Certification Authority
 
[4633:34819:06-14/18:18:01.118:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Version: 3 (0x2)
 
[4633:34819:06-14/18:18:01.118:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Serial Number: 1be715
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Signature Algorithm: sha256WithRSAEncryption
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Start date: 2014-01-01 07:00:00 GMT
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Expire date: 2031-05-30 07:00:00 GMT
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Public Key Algorithm: rsaEncryption
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   RSA Public Key (2048 bits)
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   rsa(e): 01:00:01:
 
[4633:34819:06-14/18:18:01.146:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Basic Constraints: (critical)
 
[4633:34819:06-14/18:18:01.151:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  CA:TRUE
 
[4633:34819:06-14/18:18:01.151:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Key Usage: (critical)
 
[4633:34819:06-14/18:18:01.152:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  CertificateSign,CRLSign
 
[4633:34819:06-14/18:18:01.152:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Subject Key Identifier: 
 
[4633:34819:06-14/18:18:01.152:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  3A:9A:85:07:10:67:28:B6:EF:F6:BD:05:41:6E:20:C1:94:DA:0F:DE
 
[4633:34819:06-14/18:18:01.152:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Authority Key Identifier: 
 
[4633:34819:06-14/18:18:01.152:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  keyid:D2:C4:B0:D2:91:D4:4C:11:71:B3:61:CB:3D:A1:FE:DD:A8:6A:D4:E3
 
[4633:34819:06-14/18:18:01.154:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Authority Information Access: 
 
[4633:34819:06-14/18:18:01.154:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  OCSP-URI:http://ocsp.godaddy.com/
 
[4633:34819:06-14/18:18:01.155:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 CRL Distribution Points: 
 
[4633:34819:06-14/18:18:01.155:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  , FullName:, URI:http://crl.godaddy.com/gdroot.crl
 
[4633:34819:06-14/18:18:01.155:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Certificate Policies: 
 
[4633:34819:06-14/18:18:01.155:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  Policy:X509v3AnyPolicy, CPS:https://certs.godaddy.com/repository/
 
[4633:34819:06-14/18:18:01.155:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT : 3 Subject: C=US; O=The Go Daddy Group, Inc.; OU=Go Daddy Class 2 Certification Authority
 
[4633:34819:06-14/18:18:01.164:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Issuer: C=US; O=The Go Daddy Group, Inc.; OU=Go Daddy Class 2 Certification Authority
 
[4633:34819:06-14/18:18:01.164:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Version: 3 (0x2)
 
[4633:34819:06-14/18:18:01.164:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Serial Number: 00
 
[4633:34819:06-14/18:18:01.165:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Signature Algorithm: sha1WithRSAEncryption
 
[4633:34819:06-14/18:18:01.165:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Start date: 2004-06-29 17:06:20 GMT
 
[4633:34819:06-14/18:18:01.165:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Expire date: 2034-06-29 17:06:20 GMT
 
[4633:34819:06-14/18:18:01.167:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   Public Key Algorithm: rsaEncryption
 
[4633:34819:06-14/18:18:01.167:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   RSA Public Key (2048 bits)
 
[4633:34819:06-14/18:18:01.167:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :   rsa(e): 03:
 
[4633:34819:06-14/18:18:01.167:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Subject Key Identifier: 
 
[4633:34819:06-14/18:18:01.167:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  D2:C4:B0:D2:91:D4:4C:11:71:B3:61:CB:3D:A1:FE:DD:A8:6A:D4:E3
 
[4633:34819:06-14/18:18:01.168:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Authority Key Identifier: 
 
[4633:34819:06-14/18:18:01.168:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  keyid:D2:C4:B0:D2:91:D4:4C:11:71:B3:61:CB:3D:A1:FE:DD:A8:6A:D4:E3, DirName:/C=US/O=TheGoDaddyGroup,Inc./OU=GoDaddyClass2CertificationAuthority, serial:00
 
[4633:34819:06-14/18:18:01.170:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :X509v3 Basic Constraints: 
 
[4633:34819:06-14/18:18:01.170:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :  CA:TRUE
 
[4633:34819:06-14/18:18:01.170:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Server certificate:
 
[4633:34819:06-14/18:18:01.171:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :	 subject: OU=Domain Control Validated; CN=*.zoom.us
 
[4633:34819:06-14/18:18:01.171:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :	 start date: 2019-03-25 19:38:42 GMT
 
[4633:34819:06-14/18:18:01.171:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :	 expire date: 2021-03-25 19:38:42 GMT
 
[4633:34819:06-14/18:18:01.171:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :	 issuer: C=US; ST=Arizona; L=Scottsdale; O=GoDaddy.com, Inc.; OU=http://certs.godaddy.com/repository/; CN=Go Daddy Secure Certificate Authority - G2
 
[4633:34819:06-14/18:18:01.172:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :	 SSL certificate verify ok.
 
[4633:34819:06-14/18:18:01.172:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :SSLv2, Unknown (23):
 
[4633:34819:06-14/18:18:01.173:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :SSLv2, Unknown (23):
 
[4633:34819:06-14/18:18:02.034:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :SSLv2, Unknown (23):
 
[4633:34819:06-14/18:18:02.035:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Added cookie _zm_mtk_guid="3c2e1233733f46e68e387a845554305b" for domain zoom.us, path /, expire 3708000128
 
[4633:34819:06-14/18:18:02.035:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Added cookie cred="D6F5C4CAA1C6403543B3F8770BD85794" for domain zoom.us, path /, expire 0
 
[4633:34819:06-14/18:18:02.035:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 DATA_IN :[4633:34819:06-14/18:18:02.035:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :Connection #0 to host zoom.us left intact
 
[4633:34819:06-14/18:18:02.036:INFO:SBCUrlRequest.cc(1617)] [CSBCUrlRequest::AfterEmitRequest] for URL:https://zoom.us/sdk/auth req:EE6A7089-AFC4-4EFB-935D-305008480BB5 ret:200 request emit time:1 this:4379217560 ignoreProxy:0 Local IP:192.168.2.5 OS Error:0 CURL Error:0 
[4633:34819:06-14/18:18:02.036:INFO:SBCUrlRequest.cc(1741)] [CSBCUrlRequest::AfterEmitRequest], ends 
[4633:771:06-14/18:18:02.179:INFO:SBWebService.cc(979)] [CSBWebService::RequestHandled] ID:EE6A7089-AFC4-4EFB-935D-305008480BB5 CurlErrorCode:0 bConnectionFail:0 overtime:0 cancelWhenTimeout:0 
[4633:771:06-14/18:18:02.179:INFO:SBWebService.cc(13462)] [CSBWebService::DebugLogForRequest] URL:https://zoom.us/sdk/auth 
[4633:771:06-14/18:18:02.179:INFO:SBWebService.cc(13467)] [CSBWebService::DebugLogForRequest] total_time_spent_:2.16023, nslookup_time_:0.082488, tcp_connect_time_:0.35426, tls_connect_time_:0.85977, pre_transfer_time_:1.29731, downloaded_size_:17, download_speed_:7, download_content_length_:17 
[4633:771:06-14/18:18:02.182:INFO:SBWebService.cc(11233)] [CSBWebService::SDK_OnAuth] Customer name is: 
[4633:771:06-14/18:18:02.182:INFO:SSBPTConfInstanceMgr.cpp(2859)] [CSSBConfInstanceMgr::SendCustomMessage] 
[4633:771:06-14/18:18:02.182:INFO:SSBConfIPCListener.cpp(425)] [CSSBPTIPCListener::SendCustomMessage] size:72 
[4633:771:06-14/18:18:02.182:INFO:SSBConfIPCListener.cpp(448)] [CSSBPTIPCListener::SendCustomMessage] Package: BQAAAAAAAAAAAAAAAAAAAPA67+4PBtPhJeQlEmI02VY4GdMbAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA 
[4633:771:06-14/18:18:02.182:INFO:SSBConfIPCAgent.cpp(412)] [CSSBConfIPCAgent::OnMessageReceived] type:10055 len:170 
[4633:771:06-14/18:18:02.182:INFO:SBWebService.cc(10004)] [CSBWebService::LocalAddressReady] Addr:192.168.2.5 
[4633:771:06-14/18:18:02.183:INFO:PTApp.cc(14440)] [CSBPTApp::NotifyLocalAddressChanged] from: to:192.168.2.5 
[4633:771:06-14/18:18:02.183:INFO:SBCUrlRequest.cc(372)] [my_curl_debug_callback] This: 4379217560 TEXT :WARNING: failed to save cookies in 
 

[4633:771:06-14/18:18:02.184:INFO:zKeyValueTable.cpp(91)] [CZoomKeyValueTable::QueryFromCache] Key:com.zoomus.account.active.snsID Section:ZoomChat Value:102 
[4633:771:06-14/18:18:02.184:INFO:zUserAccountTable.cpp(247)] [CZoomUserAccountTable::QueryUserAccount] SnsType:102 uid: SQL:select * from zoom_user_account_enc where snsType=102; 
[4633:771:06-14/18:18:02.185:INFO:zUserAccountTable.cpp(256)] [CZoomUserAccountTable::QueryUserAccount] return size: 0 
[4633:771:06-14/18:18:02.185:WARNING:zUserProfileData.cpp(195)] [CZoomUserProfileData::GetActiveAccount] Failed due to QueryUserAccount return FALSE. 
[4633:771:06-14/18:18:02.186:INFO:zKeyValueTable.cpp(91)] [CZoomKeyValueTable::QueryFromCache] Key:com.zoomus.account.active.snsID Section:ZoomChat Value:102 
[4633:771:06-14/18:18:02.186:INFO:zUserAccountTable.cpp(247)] [CZoomUserAccountTable::QueryUserAccount] SnsType:102 uid: SQL:select * from zoom_user_account_enc where snsType=102; 
[4633:771:06-14/18:18:02.186:INFO:zUserAccountTable.cpp(256)] [CZoomUserAccountTable::QueryUserAccount] return size: 0 
[4633:771:06-14/18:18:02.186:WARNING:zUserProfileData.cpp(195)] [CZoomUserProfileData::GetActiveAccount] Failed due to QueryUserAccount return FALSE. 
[4633:771:06-14/18:18:02.201:INFO:CmmConfAgent.cpp(6903)] CmmConfAgent::OnPTCustomMessage type = 9
22

Hi,
Thanks for providing the info and the log. Based on the info in the log, although there are a few errors happening but none of them will affect the video or the UI to be shown or not.

Would appreciate any additional info, which could help us to identify the root cause and help you fix it.

Thanks!

23

Again am getting error 150 on connecting the video call. This occurs occasionally. Please check the log.

[[1212:771:06-20/18:40:34.931:INFO:zKeyValueTable.cpp(91)] 
    [CZoomKeyValueTable::QueryFromCache] Key:com.zoomus.account.active.snsID Section:ZoomChat Value:102 

[1212:771:06-20/18:40:34.934:INFO:zUserAccountTable.cpp(247)] [CZoomUserAccountTable::QueryUserAccount] SnsType:102 uid: SQL:select * from zoom_user_account_enc where snsType=102; 
[1212:771:06-20/18:40:34.934:INFO:zUserAccountTable.cpp(256)] [CZoomUserAccountTable::QueryUserAccount] return size: 0 
[1212:771:06-20/18:40:34.935:WARNING:zUserProfileData.cpp(195)] [CZoomUserProfileData::GetActiveAccount] Failed due to QueryUserAccount return FALSE. 
[1212:771:06-20/18:40:34.935:WARNING:zAccountMgr.cpp(1072)] [CZoomAccountManager::IsZoomWebServiceLogin] Failed to get active account 
startResponse 
 Optional(__C.MobileRTCMeetError(rawValue: 150))](http://)
24

I am having a critical problem while uploading the app on App Store. All errors seem to be related to your framework. It says that the architecture used by your framework is not supported. Although the app with Zoom framework, works fine on devices. Please find the attached screenshots of the app distribution errors.

28%20PM
Screenshot 2019-06-20 at 8.43.28 PM.png1338×546 199 KB
35%20PM
Screenshot 2019-06-20 at 8.43.35 PM.png1332×560 194 KB
42%20PM

25

Hi,
Thanks for the reply and the details. Regarding your questions:

  1. The framework not supported issue is listed and answered in the FAQ: https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/get-help/faq#5-unsupported-architecture-your-executable-contains-unsupported-architecture-x86_64-i386
  2. The error code: 150 issue: The error code itself is “Invalid Argument” as I have mentioned before. May I ask what is the “(http://)” followed by the error code in your log? Is it the web domain? May I inquire what is inside your service?.startMeeting method? I saw you are trying to use MobileRTCMeetingStartParam4WithoutLoginUser, there is a chance that if you are logged in, and call start meeting as “WithoutLoginUser”, you will also get this error 150.

Hope this helps. Thanks!

26

let service = MobileRTC.shared()?.getMeetingService()
if (service != nil){
service?.delegate = self
var param = MobileRTCMeetingStartParam()

        let user = MobileRTCMeetingStartParam4WithoutLoginUser()
      
        user.userType = MobileRTCUserType_APIUser;
        user.meetingNumber = kSDKMeetNumber;
        user.userName = "Blah blah"
        user.userToken = token;
        user.userID = "Blah b";
        user.isAppShare = false;
        user.zak = zak
        param = user
        DispatchQueue.main.async {
            let startResponse = service?.startMeeting(with: param)//MobileRTCMeetError
            print("startResponse \n \(startResponse)")
        }

As you see I do not print any http: url. It is what I get from start meeting response i.e. empty URL.

27

Hi,
Thanks for the reply. May I ask what is the method service?.startMeeting(with: param)? I don’t recall we have this interface in our SDK.

Can you also help to verify if the following case valid “I saw you are trying to use MobileRTCMeetingStartParam4WithoutLoginUser , there is a chance that if you are logged in, and call start meeting as “WithoutLoginUser”, you will also get this error 150”?

Hope this helps! Thanks!

28

  • Above is the link I followed to start the meeting without login. My code is same as the one in this tutorial. I don’t know how to login, this is the only code I have used to start the meeting with MobileRTCMeetingStartParam4WithoutLoginUser user.

  • Please provide a solution to the errors from the Apple Server (refer attachment), related to binaries. I am able to upload the app on App Store, when I remove “MobileRTC” and “MobileRTCScreenShare” frameworks from the “Embedded Binaries”. Although I cannot run it on the device and get the error “library not found”. So either I can upload the app to App Store or I can make it run on the device.

A solution to above problems would be appreciated.

59%20PM
Screenshot 2019-06-21 at 1.00.59 PM.jpg2458×1110 545 KB

29

Hi,
Thanks for your reply. Regarding your questions:

  1. If you are not logged in, then using the MobileRTCMeetingStartParam4WithoutLoginUser is the right method to start a meeting. Please note that the instructions in the doc: https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/mastering-zoom-sdk/start-join-meeting/api-user/authentication, is making a synchronized call rather than async call. The code snippet we showed is just for demo purpose. This might be the reason why the error occasionally appears. Please perform unit tests and monitor the values that are pass to the MobileRTCMeetingStartParam4WithoutLoginUser and see if sometimes some values are not ready when the start meeting is called.
  2. The screenshots you showed contains a bunch of issues, but most of them are caused by some misconfiguration that is mentioned in the doc:

Please follow the instructions in https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/getting-started/integration, and see if it helps.

Thanks!

30

You were right about the parameters not ready as the reason of (rawvalue:150 error). Find below the error I get when zak and token are not fetched successfully. And I try to start the meeting.

[“message”: The Token’s Signature resulted invalid when verified using the Algorithm: HmacSHA256, “code”: 124]

After going through forums, I have been passing (Date().secondsSince1970) + 60) value in “exp” key. And still getting this error

  • I checked all integration settings. I am still unable to upload it on App store successfully
31

Hi,
Thanks for the reply.

Following the suggestion should clear the above 3 errors, as well as all other errors.

Thanks!

32

I got the App Store Error fixed by removing MobileRTCScreenshare.framework from Embedded Binaries and the project. :smiley:

However, the error [“message”: The Token’s Signature resulted invalid when verified using the Algorithm: HmacSHA256, “code”: 124] still persisits. Check the possibilities if the error:

  • Please check below what I am inserting as value of “exp” key for jwt token. It is the current time + 60 seconds
    payload[“exp”] = (Date().millisecondsSince1970 / 1000) + 60

  • I have used following method to generate the jwt token with HmacSHA256 algo. It still occasionally gives this error.

       func hmac(_ plaintext: String?, withKey key: String?) -> String? {
          let cKey = key?.cString(using: String.Encoding.ascii)
          let cData = plaintext?.cString(using: String.Encoding.ascii)
          var cHMAC = [CUnsignedChar](repeating: 0, count: Int(CC_SHA256_DIGEST_LENGTH))
          CCHmac(CCHmacAlgorithm(kCCHmacAlgSHA256), cKey, strlen(cKey), cData, strlen(cData), &cHMAC)
          let HMAC = NSData(bytes: &cHMAC, length: (Int(CC_SHA256_DIGEST_LENGTH)))
          let hmacBase64 = HMAC.base64EncodedString(options: NSData.Base64EncodingOptions.lineLength76Characters)
          return String(hmacBase64)
      }

  • Is this because I am generating jwtToken on my own, instead of using JWT.io API?

Thanks in advance!

33

After successfully getting jwt token from jwt.io library, my app crashes at startmeeting ( service?.startMeeting(with: param)) call with log:

 771:06-27/18:00:33.057:INFO:zKeyValueTable.cpp(91)] [CZoomKeyValueTable::QueryFromCache] Key:com.zoomus.account.active.snsID Section:ZoomChat Value:102 
[493:771:06-27/18:00:33.057:INFO:zUserAccountTable.cpp(247)] [CZoomUserAccountTable::QueryUserAccount] SnsType:102 uid: SQL:select * from zoom_user_account_enc where snsType=102; 
[493:771:06-27/18:00:33.058:INFO:zUserAccountTable.cpp(256)] [CZoomUserAccountTable::QueryUserAccount] return size: 0 
[493:771:06-27/18:00:33.058:WARNING:zUserProfileData.cpp(195)] [CZoomUserProfileData::GetActiveAccount] Failed due to QueryUserAccount return FALSE. 
[493:771:06-27/18:00:33.058:WARNING:zAccountMgr.cpp(1072)] [CZoomAccountManager::IsZoomWebServiceLogin] Failed to get active account 
[493:771:06-27/18:00:33.059:INFO:PTApp.cc(579)] [CSBPTApp::HandleUrlAction] action size:907 
[493:771:06-27/18:00:33.060:INFO:zKeyValueTable.cpp(91)] [CZoomKeyValueTable::QueryFromCache] Key:com.zoomus.account.active.snsID Section:ZoomChat Value:102 
[493:771:06-27/18:00:33.060:INFO:zUserAccountTable.cpp(247)] [CZoomUserAccountTable::QueryUserAccount] SnsType:102 uid: SQL:select * from zoom_user_account_enc where snsType=102; 
[493:771:06-27/18:00:33.060:INFO:zUserAccountTable.cpp(256)] [CZoomUserAccountTable::QueryUserAccount] return size: 0 
[493:771:06-27/18:00:33.061:WARNING:zUserProfileData.cpp(195)] [CZoomUserProfileData::GetActiveAccount] Failed due to QueryUserAccount return FALSE. 
[493:771:06-27/18:00:33.061:WARNING:zAccountMgr.cpp(1072)] [CZoomAccountManager::IsZoomWebServiceLogin] Failed to get active account 
[493:771:06-27/18:00:33.073:INFO:PTApp.cc(7072)] [CSBPTApp::ReceivedWebStartAction] SnsType:99 snsID:Sam Modi token:hqg5f7xNIK0CZ4hFudoD7Ue_2vjRoQ7np56SLWx3T-I.BgUsN0xiTGFwWTkva056VnJldmlJclhTeVovN3dyUVFDNk1zQ0xwbnBFODRqTT1AZDMxMDViNDY5Mjc1YjBiOTc5Y2YxM2M0ZWZhZDRmN2E5YTQ0ODZmNTQ1MzdjOTY5NjhmNWMwYzdjZDA0OGYxOAAMM0NCQXVvaVlTM3M9AAA userID:Sam Modi userName:Sonal Kem rtoken: confid: confNo:3523462484 dostart:1 keepVoip: currBrowser: 
[493:771:06-27/18:00:33.074:INFO:SBPTUI.cpp(265)]  CSBPTUI::SinkIPCEvent event:15 result:0 content: 0x0
2019-06-27 18:00:33.075003+0530 DoctorDash[493:150702] -[GUL_DoctorDash.DDHomeVC-94ED28CC-5769-4599-8D87-F7BD6567D6B7 window]: unrecognized selector sent to instance 0x104810fe0
2019-06-27 18:00:41.125297+0530 DoctorDash[493:150702] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[GUL_DoctorDash.DDHomeVC-94ED28CC-5769-4599-8D87-F7BD6567D6B7 window]: unrecognized selector sent to instance 0x104810fe0'
*** First throw call stack:
(0x184b06d8c 0x183cc05ec 0x184b14098 0x18ebf6db0 0x184b0c2d4 0x1849f241c 0x1024fbb80 0x184a98c3c 0x184a981b8 0x184a97f14 0x184b1584c 0x1849cef38 0x1023c8c94 0x1026d85a0 0x1026c783c 0x1026c0f24 0x1026c0558 0x1026c1530 0x1027a3168 0x1024ce5b8 0x100ac943c 0x100ac9eec 0x100ac853c 0x100ac9eec 0x100ac8444 0x100ac8148 0x100ac81ec 0x18e71ee64 0x18e71ea50 0x18ea5c380 0x18e7cba4c 0x18e7cb6a4 0x18e7bf3a8 0x18e7176f4 0x188c8dfec 0x188c9217c 0x188bfe830 0x188c26364 0x188c271e4 0x184aae910 0x184aac238 0x184aac884 0x1849ccda8 0x1869b1020 0x18e9e9758 0x100ab9734 0x18445dfc0)
libc++abi.dylib: terminating with uncaught exception of type NSException

It crashes even when I pass the jwt token I get from https://marketplace.zoom.us

34

Hi,
Glad to hear that some part of the problem has been resolved. But I think you might still need to have the MobileRTCScreenShare.framework if you would like to use the screen sharing feature.

The error [“message”: The Token’s Signature resulted invalid when verified using the Algorithm: HmacSHA256, “code”: 124] means the secret is not valid.

Please note that: Even if we have the way of generating jwt tokens in our demo app, we do not recommend implementing this part in your app. Please generate and fetch the tokens in your backend.

Your app is crashed because of the following reason:

2019-06-27 18:00:33.075003+0530 DoctorDash[493:150702] -[GUL_DoctorDash.DDHomeVC-94ED28CC-5769-4599-8D87-F7BD6567D6B7 window]: unrecognized selector sent to instance 0x104810fe0
2019-06-27 18:00:41.125297+0530 DoctorDash[493:150702] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[GUL_DoctorDash.DDHomeVC-94ED28CC-5769-4599-8D87-F7BD6567D6B7 window]: unrecognized selector sent to instance 0x104810fe0'
*** First throw call stack:
(0x184b06d8c 0x183cc05ec 0x184b14098 0x18ebf6db0 0x184b0c2d4 0x1849f241c 0x1024fbb80 0x184a98c3c 0x184a981b8 0x184a97f14 0x184b1584c 0x1849cef38 0x1023c8c94 0x1026d85a0 0x1026c783c 0x1026c0f24 0x1026c0558 0x1026c1530 0x1027a3168 0x1024ce5b8 0x100ac943c 0x100ac9eec 0x100ac853c 0x100ac9eec 0x100ac8444 0x100ac8148 0x100ac81ec 0x18e71ee64 0x18e71ea50 0x18ea5c380 0x18e7cba4c 0x18e7cb6a4 0x18e7bf3a8 0x18e7176f4 0x188c8dfec 0x188c9217c 0x188bfe830 0x188c26364 0x188c271e4 0x184aae910 0x184aac238 0x184aac884 0x1849ccda8 0x1869b1020 0x18e9e9758 0x100ab9734 0x18445dfc0)
libc++abi.dylib: terminating with uncaught exception of type NSException

This issue might not related to our SDK, please see the following links:

Thanks!

35

Hello,

That issue has been resolved, but I am unable to hear the voices over the video call and also my call ends in between with following logs:

Logs at caller end:

    [380:771:06-28/14:16:14.470:INFO:CmmBOManager.cpp(667)] [CCmmBOManager::GetMyBOObject] 
    [380:771:06-28/14:16:14.470:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:14.470:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:14.770:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:14.770:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:15.532:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
    [380:771:06-28/14:16:18.232:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
    [380:771:06-28/14:16:19.467:INFO:CmmBOManager.cpp(667)] [CCmmBOManager::GetMyBOObject] 
    [380:771:06-28/14:16:19.472:INFO:CmmBOManager.cpp(667)] [CCmmBOManager::GetMyBOObject] 
    [380:771:06-28/14:16:19.472:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:19.472:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:19.769:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:19.769:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
    [380:771:06-28/14:16:20.632:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
    [380:771:06-28/14:16:23.332:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
    foreground
    2019-06-28 14:16:24.263418+0530 DoctorDash[380:64727] [] <<<< AVOutputDeviceDiscoverySession (FigRouteDiscoverer) >>>> -[AVFigRouteDiscovererOutputDeviceDiscoverySessionImpl outputDeviceDiscoverySessionDidChangeDiscoveryMode:]: Setting device discovery mode to DiscoveryMode_None (client: DoctorDash)
    2019-06-28 14:16:24.264748+0530 DoctorDash[380:64727] [] <<<< AVOutputDeviceDiscoverySession (FigRouteDiscoverer) >>>> -[AVFigRouteDiscovererOutputDeviceDiscoverySessionImpl outputDeviceDiscoverySessionDidChangeDiscoveryMode:]: Setting device discovery mode to DiscoveryMode_None (client: DoctorDash)
    2019-06-28 14:16:24.314796+0530 DoctorDash[380:64727] [Default] MPMediaControlsRemoteViewController Dismissing because view service terminated
    2019-06-28 14:16:24.315800+0530 DoctorDash[380:64727] [Default] MPMediaControlsRemoteViewController Dismissing because view service terminated
    [380:771:06-28/14:16:27.833:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
    [380:771:06-28/14:16:27.833:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 7 len_of_list: 1 
    [380:771:06-28/14:16:27.833:INFO:CmmVideoSessionMgr.cpp(3302)] [CmmVideoSessionMgr::HandleRecevingStatus] len_of_list: 1 
    [380:771:06-28/14:16:27.833:INFO:CmmVideoSessionMgr.cpp(3317)] [CmmVideoSessionMgr::HandleRecevingStatus] userid: 16779265, user status:2 
    [380:771:06-28/14:16:27.833:INFO:CmmVideoSessionMgr.cpp(3330)] [CmmVideoSessionMgr::HandleRecevingStatus] userid: 16779265is source: 1, is receive:0, is sending:1 
    [380:771:06-28/14:16:27.833:INFO:CmmLogging.h(965)] Function [CVideoUIHelper::OnUserStatusChanged] started ================>>> 
    [380:771:06-28/14:16:27.833:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:10 userId:16779264
    [380:771:06-28/14:16:27.833:INFO:CmmShareSessionMgr.cpp(3373)] CmmShareSessionMgr::ClearRender 
    [380:771:06-28/14:16:27.834:INFO:CmmConfMgr.cpp(3623)] [CmmConfMgr::GetClientUserCount()] count 2 
    [380:771:06-28/14:16:27.834:INFO:VideoUIHelper.cpp(574)] [CVideoUIHelper::GetUserIDfor2ndScreen()] activeID: 16780288 
    [380:771:06-28/14:16:27.834:INFO:VideoUIHelper.cpp(574)] [CVideoUIHelper::GetUserIDfor2ndScreen()] activeID: 16780288 
    [380:771:06-28/14:16:27.834:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:4 userId:16779265
    [380:771:06-28/14:16:27.834:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2 
    [380:771:06-28/14:16:27.834:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2 
    [380:771:06-28/14:16:27.838:INFO:VideoUIHelper.cpp(140)] [CVideoUIHelper::OnUserStatusChanged] id 16779265 is one to one1 
    [380:771:06-28/14:16:27.838:INFO:CmmLogging.h(969)] <<<==================Function [CVideoUIHelper::OnUserStatusChanged] Ended. 
    [380:771:06-28/14:16:27.838:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

Logs at callee end:

    98:771:06-28/14:25:03.585:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

   
98:771:06-28/14:25:03.585:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  [598:771:06-28/14:25:03.585:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: dg, network level:0

  [598:771:06-28/14:25:03.585:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  [598:771:06-28/14:25:03.585:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0

   [598:771:06-28/14:25:04.930:INFO:SBConfUI.mm(307)] [CSBConfUI::OnConfStatusChanged] cmd:46 ret:1

       [598:771:06-28/14:25:04.930:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:04.930:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 11 len_of_list: 1

  **[598:771:06-28/14:25:04.930:INFO:CmmVideoSessionMgr.cpp(3441)] [CmmVideoSessionMgr::HandleDownLinkStatusChanged] Receiver16779265level0

  **[598:771:06-28/14:25:04.930:INFO:CmmVideoSessionMgr.cpp(3474)] [CmmVideoSessionMgr::HandleDownLinkStatusChanged] Sender: Sonal Kem, up level:1, my downlink:0

  **[598:771:06-28/14:25:04.930:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:04.930:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1

  **2019-06-28 14:25:05.691025+0530 DoctorDash[598:140832] InitAudioUnit use hardware aec = 1

  **2019-06-28 14:25:05.705794+0530 DoctorDash[598:140832] [aurioc] 1029: failed: '!pri' (enable 3, outf< 1 ch, 48000 Hz, Int16> inf< 1 ch, 48000 Hz, Int16>)

  **[598:60163:06-28/14:25:05.705:INFO:CmmConfAgent.cpp(7139)] [CmmConfAgent::DoWriteMonitorLog] ZoomConferenceClient,,[IOS].Error in AudioUnitInitialize(_audioUnit) return irp!

  **[598:771:06-28/14:25:06.069:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0

  **[598:771:06-28/14:25:06.070:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0

  **[598:771:06-28/14:25:06.580:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.582:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:3

  **[598:771:06-28/14:25:06.582:INFO:CmmAudioSessionMgr.cpp(5036)] [CmmAudioSessionMgr:: HandleActiveSpeakers] userid: 16778242 status is 1

  **[598:771:06-28/14:25:06.582:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0

  **[598:771:06-28/14:25:06.582:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:06.582:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.582:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 2 len_of_list: 1

  **[598:771:06-28/14:25:06.582:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::HandleActiveSourceChange] started ================>>>

  **[598:771:06-28/14:25:06.582:INFO:CmmVideoSessionMgr.cpp(3271)] [CmmVideoSessionMgr::HandleActiveSourceChange] len_of_list: 1

  **[598:771:06-28/14:25:06.582:INFO:CmmVideoSessionMgr.cpp(3290)] [CmmVideoSessionMgr::HandleActiveSourceChange] userid: 16778241

  **[598:771:06-28/14:25:06.582:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::SetActivceSpeaker] started ================>>>

  **[598:771:06-28/14:25:06.582:INFO:CmmLogging.h(965)] Function [CVideoUIHelper::SetActiveUserforUI] started ================>>>

  **[598:771:06-28/14:25:06.583:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:10 userId:16778240

  **[598:771:06-28/14:25:06.583:INFO:CmmShareSessionMgr.cpp(3373)] CmmShareSessionMgr::ClearRender

  **[598:771:06-28/14:25:06.583:INFO:CmmConfMgr.cpp(3623)] [CmmConfMgr::GetClientUserCount()] count 2

  **[598:771:06-28/14:25:06.583:INFO:VideoUIHelper.cpp(229)] [CVideoUIHelper::SetActiveUserforUI]1

  **[598:771:06-28/14:25:06.583:INFO:CmmLogging.h(969)] <<<==================Function [CVideoUIHelper::SetActiveUserforUI] Ended.

  **[598:771:06-28/14:25:06.583:INFO:CmmVideoSessionMgr.cpp(3145)] [CmmVideoSessionMgr::SetActivceSpeaker] id: 16778241

  **[598:771:06-28/14:25:06.583:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::SetActivceSpeaker] Ended.

  **[598:771:06-28/14:25:06.583:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:18 userId:16778241

  **[598:771:06-28/14:25:06.583:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::HandleActiveSourceChange] Ended.

  **[598:771:06-28/14:25:06.584:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:06.584:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.584:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:3

  **[598:771:06-28/14:25:06.584:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0

  **[598:771:06-28/14:25:06.584:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:06.584:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.584:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:3

  **[598:771:06-28/14:25:06.584:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0

  **[598:771:06-28/14:25:06.585:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:06.585:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.585:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  **[598:771:06-28/14:25:06.585:INFO:CmmVideoSessionMgr.cpp(6233)] [CmmVideoSessionMgr::SaveBWLevel] nameSonal KemNode ID16778241Quality0

  **[598:771:06-28/14:25:06.585:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:1

  **[598:771:06-28/14:25:06.585:INFO:CmmVideoSessionMgr.cpp(3597)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:1, My download level:0

  **[598:771:06-28/14:25:06.585:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:06.585:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.585:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:3

  **[598:771:06-28/14:25:06.585:INFO:CmmAudioSessionMgr.cpp(5036)] [CmmAudioSessionMgr:: HandleActiveSpeakers] userid: 16778242 status is 1

  **[598:771:06-28/14:25:06.585:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0

  **[598:771:06-28/14:25:06.586:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:06.586:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **[598:771:06-28/14:25:06.586:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **[598:771:06-28/14:25:06.730:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:06.730:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:3

  **[598:771:06-28/14:25:06.731:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0

  **[598:771:06-28/14:25:06.731:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:07.329:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:07.330:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1

  **[598:771:06-28/14:25:07.330:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1

  **[598:771:06-28/14:25:07.330:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16779265, resolution:23593440, fps:3002182139910, bt:7352984578534

  **[598:771:06-28/14:25:07.330:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16779265

  **[598:771:06-28/14:25:07.330:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:08.680:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:08.680:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  **[598:771:06-28/14:25:08.680:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: dg, network level:1

  **[598:771:06-28/14:25:08.680:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:08.680:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0

  **[598:771:06-28/14:25:08.830:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:08.830:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  **[598:771:06-28/14:25:08.830:INFO:CmmVideoSessionMgr.cpp(6233)] [CmmVideoSessionMgr::SaveBWLevel] nameSonal KemNode ID16778241Quality1

  **[598:771:06-28/14:25:08.830:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:1

  **[598:771:06-28/14:25:08.830:INFO:CmmVideoSessionMgr.cpp(3597)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:1, My download level:0

  **[598:771:06-28/14:25:08.831:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:09.926:INFO:CmmVideoSessionMgr.cpp(167)] CmmVideoDeviceController::RotateDevice, ret=0

  **2019-06-28 14:25:09.946732+0530 DoctorDash[598:140832] InitAudioUnit use hardware aec = 1

  **2019-06-28 14:25:09.962683+0530 DoctorDash[598:140832] [aurioc] 1029: failed: '!pri' (enable 3, outf< 1 ch, 48000 Hz, Int16> inf< 1 ch, 48000 Hz, Int16>)

  **[598:60163:06-28/14:25:09.962:INFO:CmmConfAgent.cpp(7139)] [CmmConfAgent::DoWriteMonitorLog] ZoomConferenceClient,,[IOS].Error in AudioUnitInitialize(_audioUnit) return irp!

  **[598:771:06-28/14:25:10.780:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1

  **[598:771:06-28/14:25:11.069:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0

  **[598:771:06-28/14:25:11.069:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0

  **[598:771:06-28/14:25:12.134:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:12.135:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:3

  **[598:771:06-28/14:25:12.135:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0

  **[598:771:06-28/14:25:12.135:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:12.141:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **2019-06-28 14:25:12.191272+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.191784+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.191959+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.192063+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.192391+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.193885+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **[598:771:06-28/14:25:12.437:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:12.438:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1

  **[598:771:06-28/14:25:12.438:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1

  **[598:771:06-28/14:25:12.438:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16779265, resolution:15728960, fps:3139621093386, bt:7722351357990

  **[598:771:06-28/14:25:12.438:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16779265

  **[598:771:06-28/14:25:12.438:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **2019-06-28 14:25:12.625443+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.625673+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.626313+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.626375+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.627378+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.627611+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.627737+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.628827+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.628950+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:12.736927+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **[598:771:06-28/14:25:12.803:INFO:CmmVideoSessionMgr.cpp(167)] CmmVideoDeviceController::RotateDevice, ret=0

  **response-----> SUCCESS: {

  **success = 1;

  **}

  **2019-06-28 14:25:13.135264+0530 DoctorDash[598:140435] [Application] -[UIApplication endIgnoringInteractionEvents] called without matching -beginIgnoringInteractionEvents. Ignoring.

  **[598:771:06-28/14:25:13.630:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:13.630:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  **[598:771:06-28/14:25:13.630:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: dg, network level:2

  **[598:771:06-28/14:25:13.630:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:13.630:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0

  **2019-06-28 14:25:14.203653+0530 DoctorDash[598:140832] InitAudioUnit use hardware aec = 1

  **2019-06-28 14:25:14.378401+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.378487+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.378515+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.378541+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.378566+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.378589+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.378613+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.511579+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.511675+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.511809+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.511836+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.512218+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.512270+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.512405+0530 DoctorDash[598:140652] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.741341+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.741446+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.741613+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.741643+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.742089+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.742139+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.742272+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.766766+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil Speaker: (null)

  **2019-06-28 14:25:14.820667+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.820756+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.901580+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.901677+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **[598:771:06-28/14:25:14.911:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **[598:771:06-28/14:25:14.921:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **[598:771:06-28/14:25:14.923:INFO:CmmVideoSessionMgr.cpp(167)] CmmVideoDeviceController::RotateDevice, ret=0

  **2019-06-28 14:25:14.940111+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.940203+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.940341+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.940366+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.940787+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.940858+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.940916+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.941377+0530 DoctorDash[598:140651] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:14.941433+0530 DoctorDash[598:140435] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **2019-06-28 14:25:15.049574+0530 DoctorDash[598:140557] [MediaRemote] OutputDeviceUID is nil iPhone: (null)

  **[598:771:06-28/14:25:15.129:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:15.129:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 7 len_of_list: 1

  **[598:771:06-28/14:25:15.129:INFO:CmmVideoSessionMgr.cpp(3302)] [CmmVideoSessionMgr::HandleRecevingStatus] len_of_list: 1

  **[598:771:06-28/14:25:15.129:INFO:CmmVideoSessionMgr.cpp(3317)] [CmmVideoSessionMgr::HandleRecevingStatus] userid: 16778241, user status:1

  **[598:771:06-28/14:25:15.130:INFO:CmmVideoSessionMgr.cpp(3330)] [CmmVideoSessionMgr::HandleRecevingStatus] userid: 16778241is source: 1, is receive:1, is sending:1

  **[598:771:06-28/14:25:15.130:INFO:CmmLogging.h(965)] Function [CVideoUIHelper::OnUserStatusChanged] started ================>>>

  **[598:771:06-28/14:25:15.130:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:10 userId:16778240

  **[598:771:06-28/14:25:15.130:INFO:CmmShareSessionMgr.cpp(3373)] CmmShareSessionMgr::ClearRender

  **[598:771:06-28/14:25:15.130:INFO:CmmConfMgr.cpp(3623)] [CmmConfMgr::GetClientUserCount()] count 2

  **[598:771:06-28/14:25:15.130:INFO:VideoUIHelper.cpp(574)] [CVideoUIHelper::GetUserIDfor2ndScreen()] activeID: 16779264

  **[598:771:06-28/14:25:15.130:INFO:VideoUIHelper.cpp(574)] [CVideoUIHelper::GetUserIDfor2ndScreen()] activeID: 16779264

  **[598:771:06-28/14:25:15.130:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:4 userId:16778241

  **[598:771:06-28/14:25:15.130:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **[598:771:06-28/14:25:15.130:INFO:CmmConfMgr.cpp(5231)] [ CmmConfMgr::NoOneisSendingVdeo()] start scan user, total 2

  **[598:771:06-28/14:25:15.132:INFO:VideoUIHelper.cpp(140)] [CVideoUIHelper::OnUserStatusChanged] id 16778241 is one to one1

  **[598:771:06-28/14:25:15.132:INFO:CmmLogging.h(969)] <<<==================Function [CVideoUIHelper::OnUserStatusChanged] Ended.

  **[598:771:06-28/14:25:15.132:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:15.276:INFO:CmmVideoSessionMgr.cpp(167)] CmmVideoDeviceController::RotateDevice, ret=0

  **[598:771:06-28/14:25:15.880:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:15.880:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 11 len_of_list: 1

  **[598:771:06-28/14:25:15.880:INFO:CmmVideoSessionMgr.cpp(3441)] [CmmVideoSessionMgr::HandleDownLinkStatusChanged] Receiver16779265level1

  **[598:771:06-28/14:25:15.880:INFO:CmmVideoSessionMgr.cpp(3474)] [CmmVideoSessionMgr::HandleDownLinkStatusChanged] Sender: Sonal Kem, up level:1, my downlink:1

  **[598:771:06-28/14:25:15.880:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:15.881:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1

  **[598:771:06-28/14:25:18.730:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:18.731:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  **[598:771:06-28/14:25:18.731:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: dg, network level:3

  **[598:771:06-28/14:25:18.731:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:18.731:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0

  **[598:771:06-28/14:25:20.830:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:20.830:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 11 len_of_list: 1

  **[598:771:06-28/14:25:20.830:INFO:CmmVideoSessionMgr.cpp(3441)] [CmmVideoSessionMgr::HandleDownLinkStatusChanged] Receiver16779265level2

  **[598:771:06-28/14:25:20.830:INFO:CmmVideoSessionMgr.cpp(3474)] [CmmVideoSessionMgr::HandleDownLinkStatusChanged] Sender: Sonal Kem, up level:1, my downlink:2

  **[598:771:06-28/14:25:20.830:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:20.830:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1

  **[598:771:06-28/14:25:23.829:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>>

  **[598:771:06-28/14:25:23.829:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1

  **[598:771:06-28/14:25:23.829:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: dg, network level:2

  **[598:771:06-28/14:25:23.829:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended.

  **[598:771:06-28/14:25:23.830:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0

The application crashes at caller side after this and I can hear the voice in the background for sometime until the call ends at callee side. Mic permission has already been granted. Please find a solution

36

Hi,
Thanks for the details. From the log you provided, we can see that there is an error in InitAudioUnit on the callee side but we would like to inquire more detail to find the root cause. Could you provide the .crash file?

Could you also confirm: Is the callee able to hear the caller’s audio? When you mention “hear the voice in the background for some” you mean you can only hear the background noise from the callee but not hearing what the callee is saying?

Thanks!

37

Hello,
I don’t know why, but today the video call did not crash and I made no changes to the code. But the call screen disappeared after a while and callee voice could still be heard. So what you have said is right. Please find below the logs and help me run the zoom video call correctly.

[660:771:07-01/19:25:29.091:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
[660:771:07-01/19:25:29.542:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:29.542:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:29.542:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:29.542:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:29.841:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
[660:771:07-01/19:25:32.090:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:32.091:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1 
[660:771:07-01/19:25:32.091:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1 
[660:771:07-01/19:25:32.091:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16779265, resolution:41943520, fps:1086626725904, bt:3496104012827 
[660:771:07-01/19:25:32.091:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16779265
[660:771:07-01/19:25:32.091:INFO:CmmConfMgr.cpp(3623)] [CmmConfMgr::GetClientUserCount()] count 2 
[660:771:07-01/19:25:32.091:INFO:CmmVideoSessionMgr.cpp(5111)] [CmmVideoSessionMgr::SetAspectMode] hwnd:0x111614f20, mode:3 
[660:771:07-01/19:25:32.091:INFO:CmmVideoSessionMgr.cpp(1085)] CmmVideoRender::ConfigRender, render_hande:0x281ffd5f0, render_window:0x111614f20, configuration:2 
[660:771:07-01/19:25:32.093:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:32.541:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:32.541:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:32.541:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:32.541:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:33.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:33.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:34.042:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:34.043:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1 
[660:771:07-01/19:25:34.043:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:2 
[660:771:07-01/19:25:34.043:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:34.043:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
[660:771:07-01/19:25:34.941:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
[660:771:07-01/19:25:35.541:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:35.541:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:35.541:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:35.541:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:38.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:38.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:38.691:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:38.691:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:38.691:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:38.691:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:39.141:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
[660:771:07-01/19:25:39.890:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
[660:771:07-01/19:25:41.691:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:41.691:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:41.691:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:41.691:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:42.140:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:42.141:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1 
[660:771:07-01/19:25:42.141:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1 
[660:771:07-01/19:25:42.141:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16778241, resolution:31457920, fps:2362232012815, bt:3461744041074 
[660:771:07-01/19:25:42.141:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16778241
[660:771:07-01/19:25:42.141:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:43.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:43.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:44.091:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:44.091:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1 
[660:771:07-01/19:25:44.091:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:3 
[660:771:07-01/19:25:44.091:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:44.091:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
[660:771:07-01/19:25:44.690:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:44.691:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1 
[660:771:07-01/19:25:44.691:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1 
[660:771:07-01/19:25:44.691:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16778241, resolution:23593440, fps:2516850835471, bt:3998614936169 
[660:771:07-01/19:25:44.691:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16778241
[660:771:07-01/19:25:44.691:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:44.692:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:44.692:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:44.692:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:44.692:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:44.840:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
[660:771:07-01/19:25:47.691:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:47.691:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:47.691:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:47.691:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:48.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:48.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:49.193:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:49.193:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1 
[660:771:07-01/19:25:49.193:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:2 
[660:771:07-01/19:25:49.193:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:49.193:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
[660:771:07-01/19:25:49.790:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:49.791:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1 
[660:771:07-01/19:25:49.791:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1 
[660:771:07-01/19:25:49.791:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16778241, resolution:31457920, fps:2851858284559, bt:5059471922928 
[660:771:07-01/19:25:49.791:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16778241
[660:771:07-01/19:25:49.792:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:49.940:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
[660:771:07-01/19:25:50.841:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:50.841:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:50.841:INFO:CmmAudioSessionMgr.cpp(5036)] [CmmAudioSessionMgr:: HandleActiveSpeakers] userid: 16779266 status is  1 
[660:771:07-01/19:25:50.841:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:50.841:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:52.191:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:52.191:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 9 len_of_list: 1 
[660:771:07-01/19:25:52.191:INFO:CmmVideoSessionMgr.cpp(3603)] [CmmVideoSessionMgr::HandleVideoSizeChanged] len_of_list: 1 
[660:771:07-01/19:25:52.191:INFO:CmmVideoSessionMgr.cpp(3625)] [CmmVideoSessionMgr::HandleVideoSizeChanged] userid: 16778241, resolution:23593440, fps:2963527434250, bt:5673652243933 
[660:771:07-01/19:25:52.191:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:17 userId:16778241
[660:771:07-01/19:25:52.191:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:53.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:53.567:INFO:CmmConfAgent.cpp(472)] CmmConfAgent::IsCMRInConnecting cmr status 0 Sever status0 
[660:771:07-01/19:25:53.840:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:53.841:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:53.841:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:53.841:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:54.140:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:54.141:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1 
[660:771:07-01/19:25:54.141:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:3 
[660:771:07-01/19:25:54.141:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:54.141:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0 
foreground
[660:771:07-01/19:25:54.890:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 1 
[660:771:07-01/19:25:56.841:INFO:CmmLogging.h(965)] Function [CmmAudioSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:56.841:INFO:CmmAudioSessionMgr.cpp(4613)] [CmmAudioSessionMgr::on_user_status] status:2 len:1 
[660:771:07-01/19:25:56.841:INFO:CmmAudioSessionMgr.cpp(5036)] [CmmAudioSessionMgr:: HandleActiveSpeakers] userid: 16779266 status is  1 
[660:771:07-01/19:25:56.841:INFO:SBConfUI.mm(176)] [CSBConfUI::OnUserStatusChanged] cmd:12 userId:0
[660:771:07-01/19:25:56.841:INFO:CmmLogging.h(969)] <<<==================Function [CmmAudioSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:59.241:INFO:CmmLogging.h(965)] Function [CmmVideoSessionMgr::on_user_status] started ================>>> 
[660:771:07-01/19:25:59.241:INFO:CmmVideoSessionMgr.cpp(3636)] [CmmVideoSessionMgr::on_user_status] user_status: 10 len_of_list: 1 
[660:771:07-01/19:25:59.241:INFO:CmmVideoSessionMgr.cpp(3580)] [CmmVideoSessionMgr::HandleuplinkStatusChanged] user: Sonal Kem, network level:4 
[660:771:07-01/19:25:59.241:INFO:CmmLogging.h(969)] <<<==================Function [CmmVideoSessionMgr::on_user_status] Ended. 
[660:771:07-01/19:25:59.241:INFO:CmmVideoSessionMgr.cpp(3700)] [CmmVideoSessionMgr::on_session_event] session_event: 0
38

Hi,

Thanks for your reply and thanks for the log. The info in the log does not show the direction to the root cause. Could you share the steps of how to reproduce the issue you are facing with our demo app?

Whenever you got a crash, could you also share the .crash file?(If any)

Thanks!

39

This is how I start the meeting:

let service = MobileRTC.shared()?.getMeetingService()
if (service != nil){
service?.delegate = self
var param = MobileRTCMeetingStartParam()
let user = MobileRTCMeetingStartParam4WithoutLoginUser()
  
    user.userType = MobileRTCUserType_APIUser;
    user.meetingNumber = "35****";
    user.userName = "Blah blah"
    user.userToken = token;
    user.userID = "Blah b";
    user.isAppShare = false;
    user.zak = zak
    param = user
    DispatchQueue.main.async {
        let startResponse = service?.startMeeting(with: param)//MobileRTCMeetError
        print("startResponse \n \(startResponse)")
    }

And this is how I join the meeting:

let meetingnumber = "35*******"
let service = MobileRTC.shared()?.getMeetingService()
    if (service != nil){
        service?.delegate = self
        let param = [kMeetingParam_Username: "dg",
                     kMeetingParam_MeetingNumber:meetingnumber]
        
        let response = service?.joinMeeting(with: param)
        print("Join response \n \(response)")
        
    }

I have taken permission to use microphone and camera before this.

40

Hi,

Thanks for your reply and pardon the late reply. I tried to use the same code snippet that you are using with our demo app and I am not able to reproduce the issue. We have introduced a new release v4.4.55130.0712: https://github.com/zoom/zoom-sdk-ios/releases/tag/v4.4.55130.0712, could you have a try with the latest release to see if the issue still exist?

Hope this helps. Thanks!