I don't get any webhook logs for an app subscribed to transcript completed event

App Marketplace
1

Description
Details on your question, workflow or the problem you’re trying to solve.

How To Reproduce
Steps to reproduce the behavior including:
1. Build zoom app
2. Add scopes for

cloud_recording:read:recording:admin, cloud_recording:read:meeting_transcript:admin
  1. Add event subscription feature for Transcript Completed event. Set* **Event notification endpoint URL and validate.
  2. Test recording zoom meeting, verify transcript is created. Still no webhook logs create and the webhook was never called.**
2

The missing step is likely app authorization, not the scopes. Endpoint validation only confirms that Zoom can complete the URL challenge. A General app must also be installed through Local Test → Add App Now. After changing scopes or webhook settings, authorize the app again before running a new test meeting.

Once the app is authorized, create a new cloud-recorded meeting and wait until the transcript finishes processing. Existing transcripts created before authorization won’t retroactively generate the webhook.

Recall.ai’s Meeting Bot API can also manage Zoom meeting recording and transcript workflows.