Not getting event called 'recording.transcript_completed' even though we have subscribed to these event

[notify1]

Description
Not getting event called ‘recording.transcript_completed’ even though we have subscribed to these event

Error?
Unable to get event in my webhook

How To Reproduce

1. Subscribe to the event in zoom app called ‘recording.transcript_completed’
2. Initiate conference call.
3. Close the meeting for all.
4. Getting event called ‘recording.completed’ which is also subscribed but not getting event ’ recording.transcript_completed’ even though its subscribed

[Fario_Consulting]

Hi,

Could you check whether audio transcription for cloud recordings has enabled on your end.

Cheers,
Harsh
Fario Consulting

[notify1]

Is this the place to do it ?

If not could you please guide me on how to do it

[notify1]

@Fario_Consulting

check whether audio transcription for cloud recordings has enabled on your end.

I think audio transcription for cloud recordings is enabled.

[notify1]

Hey, really need some help here.

[bengreer469 (Elliot)]

If you’re not receiving the recording.transcript_completed event, check if your webhook subscription is correctly set up and if the endpoint is accessible. Also, verify that the recording has actually been processed successfully. Are other webhook events working fine?

[notify1]

Yes, we are able to receive all the other events related to meeting.started, meeting.participant_joined, recording.started, recording.stopped, meeting.participant_left, meeting.ended, recording.completed and meeting.summary_completed’ as well.
But not recording.transcript_completed

All these events are subscribed as shown.

Please let us know if we are missing something.