Something changes today
I have an access token with granular scopes
zoom_events:read:list_events ,zoom_events:read:list_events:admin
GET https://api.zoom.us/v2/zoom_events/events?role_type=host
Authorization: Bearer {{accessToken}}
Content-Type: application/json
The response is
{
"code": 104,
"message": "Invalid access token, does not contain scopes:["
zoom_events_basic: read
","
zoom_events_basic: read
:
admin
"]"
}
There are no granular scopes. Allowed anymore. Same call was working last on october 19
Thank you
Hi @zoom-sessions is this response with a newly generated, unexpired token?
Yes, a newly token
{
"access_token": "xxxxxxx",
"token_type": "bearer",
"expires_in": 3600,
"scope": "zoom_events:write:event:admin zoom_events:delete:event:admin zoom_events:read:event:admin zoom_events:read:list_events:admin zoom_events:update:event:admin zoom_events:read:list_hubs:admin zoom_events:read:list_registrants:admin zoom_events:read:list_session_attendees:admin zoom_events:read:event_attendance:admin zoom_events:read:event_registration:admin zoom_events:read:list_session_surveys:admin zoom_events:write:session:admin zoom_events:read:list_sessions:admin zoom_events:delete:session:admin zoom_events:read:session:admin zoom_events:update:session:admin zoom_events:read:list_session_interpreters:admin zoom_events:update:session_interpreter:admin zoom_events:read:list_session_polls:admin zoom_events:update:session_poll:admin zoom_events:read:session_token:admin zoom_events:read:list_ticket_types:admin zoom_events:write:ticket_type:admin zoom_events:update:ticket_type:admin zoom_events:delete:ticket_type:admin zoom_events:read:list_registration_questions:admin zoom_events:update:registraion_question:admin zoom_events:write:ticket:admin zoom_events:delete:ticket:admin zoom_events:read:ticket:admin zoom_events:read:list_tickets:admin zoom_events:delete:exhibitor:admin zoom_events:read:list_exhibitors:admin zoom_events:write:exhibitor:admin zoom_events:update:exhibitor:admin zoom_events:read:list_sponsor_tiers:admin zoom_events:read:exhibitor:admin zoom_events:write:speaker:admin zoom_events:delete:speaker:admin zoom_events:read:speaker:admin zoom_events:read:list_speakers:admin zoom_events:update:speaker:admin zoom_events:read:list_attendee_actions:admin zoom_events:read:list_session_attendee_actions:admin zoom_events:update:batch_attendee_actions:admin zoom_events:update:batch_session_attendee_actions:admin zoom_events:read:list_coeditors:admin zoom_events:read:list_access_links:admin zoom_events:read:recording_watched:admin zoom_events:read:chat_transcripts:admin zoom_events:read:list_all_vod_channels:admin zoom_events:read:vod_channel:admin zoom_events:update:access_links:admin zoom_events:read:access_links:admin zoom_events:delete:access_links:admin zoom_events:write:access_links:admin zoom_events:read:list_session_reservations:admin zoom_events:delete:vod_channel:admin zoom_events:write:vod_channel:admin zoom_events:update:vod_channel:admin zoom_events:read:vod_registrations:admin zoom_events:read:list_hub_videos:admin zoom_events:delete:vod_channel_videos:admin zoom_events:read:list_vod_channel_videos:admin zoom_events:write:vod_channel_videos:admin",
"api_url": "https://api.zoom.us"
}
Okay thank you, can you please send me the zm-tracking-id from the response headers for the request? Were there any permissions changes to your role or account that you are aware of?
x-zm-trackingid: WEB_0e55521b939752f6e5d56840b1b9abd8
Were there any permissions changes to your role or account that you are aware of? Answer is no
I also tried adding a new server2server oauth app, same thing
@elisa.zoom , when you get a chance can you please share the ZSEE ticket for the other customer who experienced granular scopes disappearing?
Sure thing! @gianni.zoom here’s one of the internal tickets I created (ZSEE-143076)
1 Like
Hi, is there any update. I can also reproduce this error with your postman project
Hi @zoom-sessions I opened up a support ticket on your behalf as this behavior is similar to a few other customers recently. Can you please check your email to correspond with support there? Please let us know what the issue was.
Thank you!
It sounds like you’re encountering an issue with an invalid access token in your Zoom API integration. This error typically indicates that the token you’re using doesn’t have the necessary permissions (scopes) to access the specific features or data you’re trying to use, such as Granular Scopes for Zoom Sessions.
Check OAuth Scopes: Ensure that the token was generated with the correct OAuth scopes. You may need to request additional scopes related to Zoom Sessions.
Regenerate the Token: If you’ve modified the scopes in your app settings, regenerate the access token to reflect those changes.
Its sounds like this is the answer of and llm 
- The required scopes " zoom_events_basic: read" are not granular scopes and it is not possible to select these in an new server2server oauth app
Hi @zoom-sessions , did you check your email to work with support?
Has there been an update to this problem?
I am experiencing the same problem:
created an S2S App to create event tickets with scope
- zoom_events:write:ticket:admin
Was able to create a ticket with setup. After two weeks the very same process fails pointing out that the scope:
“zoom_events_tickets:write”,“zoom_events_tickets:write:admin”
are missing from access token.
Checking the available scopes I am unable to find them anywhere.
Very concrete question:
how and where do I add the scopes to my app?
I am sorry not. I are so disappointed by zoom at this point. They clearly messed up an update that disabled the granular scopes without the possibility to add the “old” scopes but since two weeks there is been no official statement or anything.
I also want to emphasis that we also have a Support ticket that zoom set to low priority and it took them 6 days to reply stateing
“Our engineering team is still looking into this issue , we will keep you posted on the progress here.”
I slowly doubt that, the solution seems so easy: Renable the granular scopes for the events api!
Hi @zoomadmin11
Are you still seeing this issue? can you confirm you had an app where you could see and add the " * zoom_events:write:ticket:admin" scope and now it is not working and you can not see the app? I will send you a DM to follow up please
Hi @zoom-sessions
I am not aware of any changes internally, but I am more than happy to look into this
I will send you a DM for more details, please follow up there
I still see this issue.
I can confirm that i saw and can still see the scope “zoom_events:write:ticket:admin” when selecting scopes for S2S Apps.
I can not confirm that apps disappeared.
Hi, looking for possible solutions I have come to this post. With the same failure as you.
App S2S created some time ago, with tests done on the use of ZoomEvents, in terms of listings and ticket creation, which worked as of October 14. And since a couple of days ago I have reported the errors, I do not know exactly since when it happens, I have the same problem, in obtaining the tickets type:
Invalid access token, does not contain scopes:[“zoom_events_events_ticket_types:read”, “zoom_events_ticket_types:read:admin”]”
These scopes I can’t insert them but in my acces_token there are the granular scopes as the documentation says but it doesn’t work.
Someone tell us how to add the old scopes or rebuild what they have done to keep this working.