Invalid access token - unable to proceed

Hi ,

I am getting
{“code”:4700,“message”:“Invalid access token, does not contain scopes: [chat_message:write, zms:chat_message:write]”}

even that I have added the scopes in my app.

End points:

Would need immediate assistance

Unitecare dev team

Hey there, I had a similar problem. Once you change the scope, your users who were active before the scope change need to reauthorise your app. It’s described here:

It helped me, so hopefully it works for you too!

1 Like

Hey @latha.ns,

Please let me know if @mac’s suggestion helped.