"Invalid access token, userMeetingRecordings field does not contain required scopes."

API and Webhooks GraphQL
,
1

Hi
I want to create Server-to-Server application and then use GraphQL to list cloud / meeting recordings. I managed to get access token but then doing the GraphQL query I get

"Invalid access token, userMeetingRecordings field does not contain required scopes."

When I get the access token I get list of scopes and the userMeetingRecordings is really not there. But this scope “cloud_recording:read:list_user_recordings:admin” was added.

I have created

  • Account-level app
  • Server-To-Server OAuth

I am the owner of the account of Zoom Workspace Pro account.

Could someone please help me to make GraphQL query to work under my account?

Thank you
Radek

2 Likes
2

any suggestions? @zoom

3

anyone here would be willing to help? Maybe someone from Zoom???

4

Hi @Radek
Sorry for the late reply here!
Let me do some troubleshooting on my end and will get back to you shortly

1 Like
5

hi Elisa

thank you so much for looking into it. I am getting desperate …

I tried to create new application and it did not help.

I did give all required permissions and it did not help. More info is here

Thank you
Radek

6

Hi @Radek
Thanks for sharing that link with me!
I was able to troubleshoot this on my end and replicate the issue that you are seeing.
So you are using a General App and adding all recording scopes which I tried replicating on my end and got the same error.

So, in our Docs it is mentioned that to access GraphQL you have to use a Server-to-Server Oauth app:

By generating an access token with a S2S app, I did not get that error

Could you please try again with a Server to Server Oauth app, an add all recording scopes?

If this does not work for you, I will send you a private message with more details.
Cheers,
Elisa

7

hi Elisa

but in my first post I wrote that I created S2S OAuth application. So what do you want me to create?
I am not using General App.

image

image
image693×409 31.3 KB

Radek

8

Ah interesting @Radek
Cause I am able to replicate this issue with a General app not with a S2S.
Please check your DM

9

Hi, @elisa.zoom

I’m having the same issue, Could you please let me know what should I do to solve the issue? Thanks in advance

10

Hi @Manuel2
Make sure you create a Server to Server Oauth app and add the right scopes. Then use that app to generate an access token.
You should be able to use that access token to access graphQL

11

Hi @elisa.zoom ,

I have the same issue with Radek and Manuel. I followed the get start instruction in your link.
However, I got the same error when query, “Invalid access token, meetings field does not contain required scopes”

I also tried other query list in postman Zoom examples. All same error.

I already gave all permission under meetings and dashboard in the Server 2 Server App.

Do you have any idea?

@Radek May I ask did you solve this problem finally? Thank you

12

Actually it looks like a bug, Zoom developers are just investigating. I hope @Elisa via Zoom Developer Forum could put more light into it.

Radek

13

Yes @tianhang.qiang @Radek I am still looking into this.
If you try and create a new Server to Server oauth app under the Legacy app category, you should not see this error

14

@elisa.zoom
I tried to create a new legacy s2s oauth app and used the access token to GET GraphQL. Same error.

15

Hi @elisa.zoom
I have a similar kind of error. I have generated Server to Server oauth app . Generated an access token with all the scopes. I am generating the access token using POSTMAN and i can see that the scope that I want is part of the access token.
However when i try to access the webinar details using end point it says code": 4711,
“message”: “Invalid access token, does not contain scopes:[dashboard:read:list_webinars:master].” However I have this scope as part of the access token.

What can be the issue here.

16

@shilpesh.pillai
Can you share the query that you are sending?

17

hi Elisa
would you have any updates for us?
Thank you
Radek

18

Hi @Radek
I have not heard back from our Engineering team but I just re-engaged with them again and will update you as soon as I have more information

1 Like
19

hi Elisa, i was able to resolve that issue, but wanted to check something with you.
Does the below API work

Get webinar participants

GET /metrics/webinars/{webinarId}/participants
I am just getting the below error for anything that I send to the API

API Used:
https://api.zoom.us/v2/metrics/webinars/xxxxxxxx/participants/
Error:
“code”: 3001,
“message”: “Meeting does not exist: xxxxxxxx”

I wanted to get leave reason for the webinar participants which only comes as part of the above API.
Also the meeting ID is a past dated ID and has about 4 participants

20

Hi @shilpesh.pillai
Can you please make sure to add the query param type=past to your request …
Its default value is live and you are trying to query past webinars.

Here’s a link to our docs