Invalid operation on video module is not enabled

Video SDK Web
1

Description
When I start the video session it is sending an error?

Error
{type: “INVALID_OPERATION”, reason: “Module:video is not enabled”}

Which version?
Latest version
To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Go to ‘…’
  2. Click on ‘…’
  3. Scroll down to ‘…’
  4. See error

Screenshots

image
image1483×939 107 KB

Device (please complete the following information):

  • Device: Lenovo
  • OS: Ubunto
  • Version: 20.04
  • Browser: Chrome

Additional context
Add any other context about the problem here.

2

Hey @aatir ,

Thanks for sharing this issue. We are taking a look and will get back to you as soon as we can. (CS-2846)

-Tommy

3

Hi @aatir ,

You must be accessing with “0.0.0.0:9999”, but some browsers block access to the camera, try to access as “localhost: 9999” and it will work normally … I had the same problem and solved it this way.

2 Likes
4

Hi Kleyson

Thank You so much,
It worked :slight_smile:

2 Likes
5

Thanks for sharing the solution @Kleyson ! :slight_smile:

Happy to hear you got it working @aatir !

-Tommy

1 Like
6

Hey @Kleyson, @aatir ,

Just letting you know we have added this to the docs! :slight_smile:

Thanks,
Tommy

1 Like