Hi Team,
We are getting crashing and crashlog is showing as crash is happened in ZMShareViewController.
We are using the zoom SDK version is 4.6.21666.0428
It is not reproducible every time .
Crash is happening at iPhone 6.
- OS 12.4.6
Hey @janahariprasad,
Thanks for using the dev forum, and thank you for bring this to our attention. Could you supply the crashlog and SDK log if possible?
Thanks!
Michael
Hi Michael ,
Please find the crash log.
Incident Identifier: E9A41AB1-4051-4A66-8F13-BF8F05B18A4E
CrashReporter Key: 0000000000000000000000000000000000000000
Hardware Model: iPhone7,2
Process: MyHealth [8795]
Identifier: com.sentara.sentarahealth
Version: 12.0.0
Code Type: arm64
Date/Time: 2020-08-25T00:26:14+05:30
Launch Time: 2020-08-25T00:26:14+05:30
OS Version: iOS 12.4.8 (16G201)
Report Version: 105
Exception Type: SIGSEGV
Exception Subtype:
Thread 0 name:
Thread 0 Crashed:
0 libobjc.A.dylib 0x000000020ddc7530 objc_msgSend (libobjc.A.dylib)
1 MobileRTC 0x000000010394d6cc 0x103890000 + 775884
2 libdispatch.dylib 0x000000020e614a38 dispatch_call_block_and_release (libdispatch.dylib)
3 libdispatch.dylib 0x000000020e6157d4 dispatch_client_callout (libdispatch.dylib)
4 libdispatch.dylib 0x000000020e5c3008 dispatch_main_queue_callback_4CF$VARIANT$mp (libdispatch.dylib)
5 CoreFoundation 0x000000020eb68b20 CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE (CoreFoundation)
6 CoreFoundation 0x000000020eb63a58 __CFRunLoopRun (CoreFoundation)
7 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
8 GraphicsServices 0x0000000210d6479c GSEventRunModal (GraphicsServices)
9 UIKitCore 0x000000023b3c4c38 UIApplicationMain (UIKitCore)
10 libswiftUIKit.dylib 0x000000023cae2474 UIApplicationMain(:::_
(libswiftUIKit.dylib)
11 MyHealth 0x0000000100a6fc08 0x100a68000 + 31752
12 libswiftObjectiveC.dylib 0x000000023ca81cb0 autoreleasepool(invoking:) (libswiftObjectiveC.dylib)
13 MyHealth 0x0000000100a6fb84 0x100a68000 + 31620
14 libdyld.dylib 0x000000020e6268e0 start (libdyld.dylib)
Thread 1 name:
Thread 1:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 MDLEmbedKitFrozenMountainVideo 0x0000000102cfb100 0x102a2c000 + 2945280
2 MDLEmbedKitFrozenMountainVideo 0x0000000102bff4b0 0x102a2c000 + 1914032
3 MDLEmbedKitFrozenMountainVideo 0x0000000102e2e394 0x102a2c000 + 4203412
4 Foundation 0x000000020f65e4a0 NSThread__start (Foundation)
5 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 2 name:
Thread 2:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 CoreFoundation 0x000000020eb68914 __CFRunLoopServiceMachPort (CoreFoundation)
2 CoreFoundation 0x000000020eb63824 __CFRunLoopRun (CoreFoundation)
3 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
4 Foundation 0x000000020f53195c -[NSRunLoop(NSRunLoop) runMode:beforeDate:] (Foundation)
5 Foundation 0x000000020f5317ec -[NSRunLoop(NSRunLoop) runUntilDate:] (Foundation)
6 UIKitCore 0x000000023b4aa754 -[UIEventFetcher threadMain] (UIKitCore)
7 Foundation 0x000000020f65e4a0 NSThread__start (Foundation)
8 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
9 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
10 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 3 name:
Thread 3:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 libc++.1.dylib 0x000000020dd49090 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) (libc++.1.dylib)
2 JavaScriptCore 0x0000000215df7de0 void std::__1::condition_variable_any::wait<std::__1::unique_lockbmalloc::Mutex >(std::__1::unique_lockbmalloc::Mutex&) (JavaScriptCore)
3 JavaScriptCore 0x0000000215dfbdd4 bmalloc::Scavenger::threadRunLoop() (JavaScriptCore)
4 JavaScriptCore 0x0000000215dfb54c bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) (JavaScriptCore)
5 JavaScriptCore 0x0000000215dfcf8c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_deletestd::__1::__thread_struct >, void ()(bmalloc::Scavenger), bmalloc::Scavenger*> >(void*) (JavaScriptCore)
6 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
8 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 4 name:
Thread 4:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 libc++.1.dylib 0x000000020dd49090 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) (libc++.1.dylib)
2 MyHealth 0x000000010141e234 0x100a68000 + 10183220
3 MyHealth 0x000000010141e40c 0x100a68000 + 10183692
4 MyHealth 0x000000010141e36c 0x100a68000 + 10183532
5 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 5 name:
Thread 5:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 CoreFoundation 0x000000020eb68914 __CFRunLoopServiceMachPort (CoreFoundation)
2 CoreFoundation 0x000000020eb63824 __CFRunLoopRun (CoreFoundation)
3 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
4 WebCore 0x0000000217856fc4 RunWebThread(void*) (WebCore)
5 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 6 name:
Thread 6:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 libc++.1.dylib 0x000000020dd49090 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) (libc++.1.dylib)
2 MyHealth 0x000000010141e234 0x100a68000 + 10183220
3 MyHealth 0x000000010141e40c 0x100a68000 + 10183692
4 MyHealth 0x000000010141e36c 0x100a68000 + 10183532
5 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 7 name:
Thread 7:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 MyHealth 0x00000001010b9c9c 0x100a68000 + 6626460
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 8 name:
Thread 8:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 CoreFoundation 0x000000020eb68914 __CFRunLoopServiceMachPort (CoreFoundation)
2 CoreFoundation 0x000000020eb63824 __CFRunLoopRun (CoreFoundation)
3 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
4 CFNetwork 0x000000020f17d74c -[__CoreSchedulingSetRunnable runForever] (CFNetwork)
5 Foundation 0x000000020f65e4a0 NSThread__start (Foundation)
6 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
8 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 9 name:
Thread 9:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 CoreFoundation 0x000000020eb68914 __CFRunLoopServiceMachPort (CoreFoundation)
2 CoreFoundation 0x000000020eb63824 __CFRunLoopRun (CoreFoundation)
3 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
4 AVFAudio 0x0000000214ad5334 GenericRunLoopThread::Entry(void*) (AVFAudio)
5 AVFAudio 0x0000000214affc60 CAPThread::Entry(CAPThread*) (AVFAudio)
6 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
8 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 10 name:
Thread 10:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 CoreFoundation 0x000000020eb68914 __CFRunLoopServiceMachPort (CoreFoundation)
2 CoreFoundation 0x000000020eb63824 __CFRunLoopRun (CoreFoundation)
3 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
4 CFNetwork 0x000000020f17d74c -[__CoreSchedulingSetRunnable runForever] (CFNetwork)
5 Foundation 0x000000020f65e4a0 NSThread__start (Foundation)
6 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
8 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 11 name:
Thread 11:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 MobileRTC 0x00000001043cc6f0 0x103890000 + 11781872
2 MobileRTC 0x000000010437e64c 0x103890000 + 11462220
3 MobileRTC 0x00000001041c5300 0x103890000 + 9655040
4 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 12 name:
Thread 12:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 MobileRTC 0x00000001043cc6f0 0x103890000 + 11781872
2 MobileRTC 0x000000010438315c 0x103890000 + 11481436
3 MobileRTC 0x00000001041c5300 0x103890000 + 9655040
4 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 13 name:
Thread 13:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 14 name:
Thread 14:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 15 name:
Thread 15:
0 libsystem_kernel.dylib 0x000000020e773400 __semwait_signal (libsystem_kernel.dylib)
1 libsystem_c.dylib 0x000000020e6e9444 usleep (libsystem_c.dylib)
2 MobileRTC 0x0000000103d5c80c 0x103890000 + 5031948
3 MobileRTC 0x0000000103d64c7c 0x103890000 + 5065852
4 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 16 name:
Thread 16:
0 libsystem_kernel.dylib 0x000000020e773400 __semwait_signal (libsystem_kernel.dylib)
1 libsystem_c.dylib 0x000000020e6e9444 usleep (libsystem_c.dylib)
2 MobileRTC 0x000000010440e37c 0x103890000 + 12051324
3 MobileRTC 0x0000000103d64c7c 0x103890000 + 5065852
4 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 17 name:
Thread 17:
0 libsystem_kernel.dylib 0x000000020e773400 __semwait_signal (libsystem_kernel.dylib)
1 libsystem_c.dylib 0x000000020e6e9444 usleep (libsystem_c.dylib)
2 MobileRTC 0x0000000103d62e50 0x103890000 + 5058128
3 MobileRTC 0x0000000103d64c7c 0x103890000 + 5065852
4 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 18 name:
Thread 18:
0 libsystem_kernel.dylib 0x000000020e773400 __semwait_signal (libsystem_kernel.dylib)
1 libsystem_c.dylib 0x000000020e6e9444 usleep (libsystem_c.dylib)
2 MobileRTC 0x00000001041a9b38 0x103890000 + 9542456
3 MobileRTC 0x0000000103d64c7c 0x103890000 + 5065852
4 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 19 name:
Thread 19:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 20 name:
Thread 20:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 21 name:
Thread 21:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 22 name:
Thread 22:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 23 name:
Thread 23:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 24 name:
Thread 24:
0 libsystem_kernel.dylib 0x000000020e774fd8 poll (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104439ec0 0x103890000 + 12230336
2 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
3 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 25 name:
Thread 25:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104c81d08 0x103890000 + 20913416
2 MobileRTC 0x0000000104caf464 0x103890000 + 21099620
3 MobileRTC 0x0000000104c82714 0x103890000 + 20915988
4 MobileRTC 0x0000000104c82618 0x103890000 + 20915736
5 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
6 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 26 name:
Thread 26:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 MobileRTC 0x00000001048cd3c0 0x103890000 + 17028032
2 MobileRTC 0x000000010489e4cc 0x103890000 + 16835788
3 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 27 name:
Thread 27:
0 libsystem_kernel.dylib 0x000000020e7680f4 mach_msg_trap (libsystem_kernel.dylib)
1 CoreFoundation 0x000000020eb68914 __CFRunLoopServiceMachPort (CoreFoundation)
2 CoreFoundation 0x000000020eb63824 __CFRunLoopRun (CoreFoundation)
3 CoreFoundation 0x000000020eb62fb4 CFRunLoopRunSpecific (CoreFoundation)
4 MobileRTC 0x00000001048e952c 0x103890000 + 17143084
5 MobileRTC 0x000000010489e4cc 0x103890000 + 16835788
6 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
7 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
8 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 28 name:
Thread 28:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 MobileRTC 0x00000001048ac29c 0x103890000 + 16892572
2 MobileRTC 0x000000010489e4cc 0x103890000 + 16835788
3 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 29 name:
Thread 29:
0 libsystem_kernel.dylib 0x000000020e768148 semaphore_timedwait_trap (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104c82714 0x103890000 + 20915988
2 MobileRTC 0x0000000104c82618 0x103890000 + 20915736
3 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 30 name:
Thread 30:
0 libsystem_kernel.dylib 0x000000020e768148 semaphore_timedwait_trap (libsystem_kernel.dylib)
1 MobileRTC 0x0000000104c82714 0x103890000 + 20915988
2 MobileRTC 0x0000000104c82618 0x103890000 + 20915736
3 libsystem_pthread.dylib 0x000000020e7f52c0 _pthread_body (libsystem_pthread.dylib)
4 libsystem_pthread.dylib 0x000000020e7f5220 _pthread_start (libsystem_pthread.dylib)
5 libsystem_pthread.dylib 0x000000020e7f8cdc thread_start (libsystem_pthread.dylib)
Thread 31 name:
Thread 31:
0 libsystem_kernel.dylib 0x000000020e772ee4 __psynch_cvwait (libsystem_kernel.dylib)
1 JavaScriptCore 0x0000000215dbe88c WTF::ThreadCondition::timedWait(WTF::Mutex&, WTF::WallTime) (JavaScriptCore)
2 JavaScriptCore 0x0000000215da5514 WTF::ParkingLot::parkConditionallyImpl(void const*, WTF::ScopedLambda<bool ()> const&, WTF::ScopedLambda<void ()> const&, WTF::TimeWithDynamicClockType const&) (JavaScriptCore)
3 JavaScriptCore 0x0000000215d79358 bool WTF::Condition::waitUntilWTF::Lock(WTF::Lock&, WTF::TimeWithDynamicClockType const&) (JavaScriptCore)
We are not able to reproduce crash from device.
Thank you so much for this, this is very helpful!
The times you did observe the crash, was there any action that triggered it to happen?
Michael
Hi Michaek ,
The crash is not reproducible, We observed this crash from crash Analytics.
I have tested app in background mode also in iOS 13 device. I did not face crash.
Hey @janahariprasad
Sounds good, thank you for your help! We will look into this.
If you do happen to catch it in the future and can provide the SDK log that would be helpful as well.
The steps for getting the sdk log are at the bottom of this page https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/mastering-zoom-sdk/sdk-initialization
Thanks again!
Michael
Thanks for your reply Michel.
I am using swift language to implement Zoom SDK. Can I use below code to get SDK Logs ? Did I miss something in context properties ?
let context = MobileRTCSDKInitContext()
context.domain = ServiceUrl.ZoomVirtualCare.zoomSDKDomain
context.enableLog = true
MobileRTC.shared().initialize(context)
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Hey @janahariprasad
Yep! That code should do the trick.
Also, we took at the crash logs and we are curious if you could symbolicate this call stack:
11 MyHealth 0x0000000100a6fc08 0x100a68000 + 31752
13 MyHealth 0x0000000100a6fc08 0x100a68000 + 31752
Was there anything in the autoreleasepool that had been released in between the above calls at 12?
Thanks!
Michael