iOS looping/constant failover

[vic.yang (Vic)]

Hi @Alexandru @Edith1

It’s a known issue on iOS Safari 26, and we have reported the issue to Apple.

iOS 26.1 Issue Connecting and joining call on Safari

We’re experiencing an issue joining and staying connected to a call on Safari iOS with the latest iOS update. After accepting permissions, the video never appears locally and the user is stuck in a reconnecting state and the call never actually connects. The issue is on Safari iOS only, Chrome on iOS works fine. Video SDK Version: 2.2.5 Platform iOS OS Version 26.1 23B85 Browser Safari Mobile Device iPhone 16 Steps to reproduce: Try to join a call on Safari IOS using a phone that is upg…

Thanks
Vic