Video SDK Type and Version
Zoom Video SDK for Web 2.4.5
Description
Many of our sessions on iOS (WebKit) experience a brief disconnection immediately after another participant joins the session with their video enabled.
At that time, we receive the following connection-change event:
connection-change { state: "Reconnecting", reason: "failover" }
This issue affects many different users, and almost all of the affected sessions are on iOS. Therefore, we suspect that it may not be caused by an individual user’s network environment.
Could you please investigate the cause of this issue?
Session IDs
ZwPyacKiT5q4hSGdLigFPg==
N5yQSfhLRS635Hvk7FQwGg==
Xgfy9Hs/TyOU874ykJW/Bg==
MntW8h2bRmergEuhHSKGWw==