Is it possible to resend registration confirmation emails?

API and Webhooks
1

Using this template helps us debug your issues more effectively :slight_smile:

Description
Hi we are registering users via the given create user API endpoint and sometimes users forget or claim to not have gotten the confirmation emails. Is there a way to resend them programmatically?

Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT

Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.

Additional context
The users exist in the user management section but are grouped under pending, retrieving them via the api also returns pending.

2

Hi @fwidmann,

There’s not a way to send resend these emails via API. However, you might consider reaching out to our Technical Support team and they might be able to assist with this. They would also be able to help investigate these missing emails for you.

Thanks,
Will