I’d like to explore using RTMS for a proof-of-concept project that my team could potentially leverage. Unfortunately, the company-provided Zoom account doesn’t have API access enabled, so I was hoping to test it first with my personal account with basic plan.
I submitted the RTMS access request form a few days ago but haven’t received a response yet. Could you please confirm if RTMS access is limited to users on a paid Zoom plan?
Thank you!
hi @zrbreak
Yes RTMS is limited to licensed accounts and access is only given on application and approval.
I can not see RTMS being given to free accounts as there is an infrastructure cost to setting and running RTMS.
You may also want to join the next event on this subject
Join our upcoming Workshop on Thursday August 14 at 12:00 PM EDT
Details at the top of the forum.
I am not a zoom employee, but that is how it was described to me.
all the best
John
I would recommend you to fill up this form here. There is an onboarding process before you can access realtime media streams
Thanks John, I’ve already signed up for that workshop. I hope they can grant me an access to RTMS there.
Hey Chun, I’ve already filled up that form about a week ago. While my company provided paid account received an email, I haven’t gotten anything for my personal email. As John said, I’d probably need to be on Pro license at least?
@zrbreak by upgrading to Pro , you should be able to test RTMS
@zrbreak thank you for your patience. You should now see Realtime Media Streams on your account. I’ll follow up with an email with additional details
I am still not seeing it and I am on pro account
Hi @gauthambh
are you creating a user managed app and not admin managed app.
I am creating a user managed app.
For initial testing, I want to test it within my team members who are in the same team on a pro account,
@Gautham, I’ll follow up with you with a PM to confirm the account