Issue with Frame Ratio and individual mute

Hello team,

We’ve encountered some challenges with our SDKE Zoom integration. Below are the issues we’re facing:

  1. The current frame maintains a 16:9 ratio screen. Unfortunately, we’re unable to maximize the frame to fit the screen within our platform.
  2. Additionally, our current SDKE lacks the capability to mute participants individually. We urgently require assistance or guidance on how to enable this functionality. It’s crucial for hosting webinars and meetings within our platform.

Your prompt support in addressing these matters would be immensely appreciated. Thank you in advance for your assistance.

Hi @dominionnursingagenc,

What platform are you using the Video SDK on?

  1. In Video SDK Web:
    The video will be cropped into a 16/9 ratio by default, if you want to use the original ratio, pass the originalRatio when invoking the startVideo method. You can use the renderVideo function passing in the x, y, height and width parameters to crop and scale the video.
    On a native platform like Android:
    You can change how the video is rendered on Android by modifying the aspect parameter passed to your VideoView. You can use the ZoomVideoSDKVideoAspect_PanAndScan aspect to crop the video to fit your layout. You can read more in the docs .

  2. You can us the muteAudio function in the SDK to mute another participant by passing in their userId, make sure the muteAudio is called by a host. This is similar across different platforms.