Issue with report/meetings/{meetingId}/participants API

[tommy (Tommy Gaessler)]

Hey @sohling,

Please try again, it should work now.

Thanks,
Tommy

[tommy (Tommy Gaessler)]

Hey @hidayaacademy,

I see thanks. I will investigate this and get back to you. (ZOOM-145431)

-Tommy

[sohling (Sean Ohlinger)]

Success! Thank you @Tommy. Are these issues one offs that we will have to contact your team about going forward?

Thanks,

Sean

[tommy (Tommy Gaessler)]

Hey @sohling,

The issue should be fixed for all future meeting reports. However, for the data lost on the 16th we can recover it case by case.

Thanks,
Tommy

[sohling (Sean Ohlinger)]

Great Thanks @tommy,

I will be re-enabling to find all occurrences tomorrow. I will let you know if any others come up.

Sean

[tommy (Tommy Gaessler)]

Happy to help!

-Tommy

[tommy (Tommy Gaessler)]

Hey @hidayaacademy,

The issue with the missing user_name and user_email should be fixed. Please try again.

Issue with report/meetings/{meetingId}/participants API

Yes @tommy, I’m talking here about this API: https://api.zoom.us/v2/report/users/{userId}/meetings?from=2020-02-27&to=2020-03-19&page_size=100 So you see this API is returning all report meetings by the user and in this API sometimes is missing information about user_email and user_name. If I try to call this API with userId then I got following response. Just to know I removed other objects and show only 3 for comparison. If you take a look you will see for all objects same host_id, but firs…

Thanks,
Tommy

[tommy (Tommy Gaessler)]

Hey @hidayaacademy, @sohling,

Update with the missing participant data, we are running a fix to resolve all the missing data across all Zoom accounts. This means everything should be fixed by next week.

Thanks,
Tommy