Issue with uitoolkit.openPreview - Speaker Icon Auto Closes

Video SDK UI ToolKit
1

Hi team,

I am using UI toolkit. I encountered an issue when calling uitoolkit.openPreview. On the preview screen, I click the speaker icon to open it, but it automatically closes afterward.

Could you help me investigate this issue?

Thank you!

3

Hi @Khoa1 Can you share what version of the uitoolkit youre using? Also, can you share code snippets of logic before and after calling openPreview?

4

The implementation is similar to this:

const test = document.getElementById('testContainer'); 
uitoolkit.openPreview(test);

In preview mode, all other test functions work as expected, but the speaker test does not function correctly.

Could you please check if this is a known issue and provide any possible solutions or workarounds?

Thank you for your support.

5

Thanks @Khoa1 can you specify the version of the uitoolkit as well?

6

The version of the UI Toolkit we are using is @zoom/videosdk-ui-toolkit: 1.12.1-1. @ticorrian.heard

7

Thanks @Khoa1 sorry for the wait. I tested the speaker functionality on 1.12.1-1 and it worked as expected. Can you describe what behavior youre seeing or expect to see when using the feature?