Issue with update registrant status API

[shivani (Shivani Kanal)]

Description
Registrant status update API returns 204 but status is not updated on Zoom

Error
I’ve integrated Zoom on our platform using APIs with JWT auth to create meetings and register users for these meetings
I have set approval type for meetings to manual so I -

1. register user to a meeting using add meeting registrant API - /meetings/{meetingId}/registrants
2. approve user with a separate API call to update registrant status - /meetings/{meetingId}/registrants/status
   For two of my meetings, the registrant status API returned as success response but the status didn’t update on Zoom, registrant was still in pending list

Which App Type (OAuth / Chatbot / JWT / Webhook)?
APIs with JWT for authentication

Which Endpoint/s?
Endpoint - /meetings/{meetingId}/registrants/status

Update Meeting Registrant Status - Meetings - Zoom API - API Reference

How To Reproduce (If applicable)
I was unable to reproduce this issue, happened for two random meetings, one user per meeting

Please help me figure this

[DeveloperBot]

Hey @shivani

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question.

Checkout these related threads that may have the answer you are looking for:

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Thanks,
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[shivani (Shivani Kanal)]

Hi, the threads did not help. I am facing a different issue. Can someone from the team take a look ?

[tommy (Tommy Gaessler)]

Hey @shivani,

Please provide your request body JSON so I can try to reproduce the issue.

Thanks,
Tommy

[shivani (Shivani Kanal)]

hey @tommy,
these are the JSON data formats I used :

1. POST /users/{userId}/meetings
   {
   “topic”: “zoom test”,
   “type”: “2”,
   “start_time”: “2020-08-20T16:31:21Z”,
   “duration”: “30”,
   “timezone”: “UTC’”,
   “settings”: {
   “approval_type”: “1”,
   “allow_multiple_devices”: “false”,
   “meeting_authentication”: “false”,
   “authentication_option”: “”,
   “mute_upon_entry”: “true”,
   “registrants_email_notification”: “false”,
   “enforce_login”: “false”
   }
   }

2. POST /meetings/{meetingId}/registrants
   {
   “email”: “someemail@gmail.com”,
   “first_name”: “test”,
   “last_name”: " "
   }

3. PUT /meetings/{meetingId}/registrants/status
   {
   “action”: “approve”,
   “registrants”: [{
   “email”: “someemail@gmail.com”
   }]
   }

Also this issue happened randomly twice and is not always reproducible

Thanks,
Shivani

[tommy (Tommy Gaessler)]

Hey @shivani,

@shivani

Also this issue happened randomly twice and is not always reproducible

Are you still seeing this issue? Or was it a one time thing?

Thanks,
Tommy