Join_before host is not working if use_pmi: false

i’m trying to create the meeting with use_pmi as false in lower environments.If i try to join the meeting it is showing me that host needs to start the meeting but in create response join_before host is true.If use_pmi as true i’m able to join meeting directly.I have checked account level ,Group level settings join_before host is true and it is locked but still i’m unable to join until host starts the meeting.

Error
Please wait for the host to start this meeting

Which App Type (OAuth / Chatbot / JWT / Webhook)?
Jwt

How To Reproduce (If applicable)
Request for create Meeting :
{
“topic”: “Test Link”,
“type”: 2,
“start_time”: “2020-07-08T01:00:00Z”,
“settings”: {
“use_pmi”: false
}
}
Response for Create Meeting:
“host_video”: true,
“in_meeting”: false,
“join_before_host”: true

Group level and Account level settings :
“schedule_meeting”: {
“host_video”: true,
“participant_video”: true,
“audio_type”: “both”,
“join_before_host”: true,
“personal_meeting”: true,
“use_pmi_for_schedule_meetings”: false,
“use_pmi_for_instant_meetings”: false,
“force_pmi_jbh_password”: true,
“require_password_for_scheduling_new_meetings”: true,
“require_password_for_scheduled_meetings”: false,
“require_password_for_instant_meetings”: false,
“require_password_for_pmi_meetings”: “all”,
“pstn_password_protected”: true,
“mute_upon_entry”: true,
“upcoming_meeting_reminder”: true,
“embed_password_in_join_link”: true
},

Additional context

    • How it is allowing if use_pmi is true?
    • Do i need to do any additional settings if use_pmi value is false

Hey @shanthi,

Do you have the full JSON response? If so, can you share it so I can debug the issue?

Thanks,
Tommy

Hi @tommy

Below is the create meeting response
{
“created_at”: “2020-07-11T15:31:55Z”,
“duration”: 60,
“encrypted_password”: “XXXXXXXXXXXXXXX”,
“h323_password”: “XXXXXXX”,
“host_id”: “XXXXXXXXXXXXXXX”,
“id”: XXXXXXXXXXXXXXX,
“join_url”: “https://XXXXXXXXXXXXXXX.zoom.us/j/XXXXXXXXXXXXXXX?pwd=XXXXXXXXXXXXXXX”,
“password”: “XXXXXXX”,
“pstn_password”: “XXXXXXX”,
“settings”: {
“alternative_hosts”: “”,
“approval_type”: 2,
“audio”: “both”,
“auto_recording”: “none”,
“close_registration”: false,
“cn_meeting”: false,
“enforce_login”: false,
“enforce_login_domains”: “”,
“global_dial_in_countries”: [
“US”
],
“global_dial_in_numbers”: [
{
“city”: “New York”,
“country”: “US”,
“country_name”: “US”,
“number”: “+1 XXXXXXXXXXXXXXX”,
“type”: “toll”
},
{
“city”: “San Jose”,
“country”: “US”,
“country_name”: “US”,
“number”: “+1 XXXXXXXXXXXXXXX”,
“type”: “toll”
}
],
“host_video”: true,
“in_meeting”: false,
“join_before_host”: true,
“meeting_authentication”: false,
“mute_upon_entry”: true,
“participant_video”: true,
“registrants_confirmation_email”: true,
“registrants_email_notification”: true,
“use_pmi”: false,
“waiting_room”: true,
“watermark”: false
},
“start_time”: “2020-07-14T01:00:00Z”,
“start_url”: “https://XXXXXXXXXXXXXXX.zoom.us/s/XXXXXXXXXXXXXXX?zak=XXXXXXXXXXXXXXX”,
“status”: “waiting”,
“timezone”: “America/Los_Angeles”,
“topic”: “Test Link”,
“type”: 2,
“uuid”: “XXXXXXXXXXXXXXX”
}

Hello @tommy
Due to waiting room settings it displayed host needs to start the meeting,so this issue is resolved.But still i have a doubt why i’m able to join the meeting if use_pmi is true, waiting room is enabled,
choose which participants to place in the waiting room:Everyone.

Hey @shanthi,

Are you starting the meeting as a host? Or trying to join via the join_url?

Thanks,
Tommy