We use a leader Zoom account which has scheduling privilege of multiple zoom accounts and we use the leader account only to create meeting on behalf of other accounts.
We recently figured we don’t get user_email when a user joins from the browser, so to stop this, we disabled Join from your browser option from the leader zoom account’s settings.
But it turns out, the option is still available there. It doesn’t show up initially but when a user closes the prompt to open Zoom Client then it shows up. From our understanding, the link to “join from browser” should be disabled always. Can someone please clarify?
Turns out I was checking the wrong page for the settings. I was changing option in profile settings page but actually I should have done that in the account settings page.
Thanks for the info. I will change it accordingly and let you know if we face any issue.
BTW, you guys should put some kind of distinction in these settings page.
The issue still exists. I created a meeting (id: 670467122) after changing the setting and used the same steps I mentioned above.
Could you please do something about it?
I tried to reproduce your issue, but the link was properly not displayed. Although I never saw the “prompt to open Zoom Client” when testing in Chrome.
Can you send me a screenshot of the “prompt to open Zoom Client”?
