Join meeting with safe driving mode?

Description
Hi,

I was able to join the meeting, but in iOS12 while I Join the meeting, it automatically goes into Safe driving mode. Why is this happening?

SourceCode for join the meeting:
{

    if let settings = MobileRTC.shared().getMeetingSettings(){
        settings.meetingShareHidden = true
        settings.enableCustomMeeting = false
        settings.setAutoConnectInternetAudio(true)
        settings.setMuteVideoWhenJoinMeeting(false)
        settings.setMuteAudioWhenJoinMeeting(false)
        settings.topBarHidden = false
        settings.meetingParticipantHidden = true
        
        if let meetingService = MobileRTC.shared().getMeetingService(){
            meetingService.delegate = self
            var paramDict: [String : Any] = [
                kMeetingParam_Username : PTStorageManager.shared.userFirstName,
                kMeetingParam_MeetingNumber : meetingID,
                kMeetingParam_MeetingPassword: password
            ]
            
            if #available(iOS 12.0, *) {
                // 12.0 and above
                MobileRTC.shared().setMobileRTCRootController(self.navigationController)
            }
            
            let params = MobileRTCMeetingJoinParam()
            params.meetingNumber = meetingID
            params.password = password
            params.userName = PTStorageManager.shared.userFirstName
            let response = meetingService.joinMeeting(with: params)
            //                let response = meetingService.joinMeeting(with: paramDict)
            print(response)
        }
    }
}

Which iOS Meeting SDK version?
v5.0.24433.0616

Screenshots

Smartphone (please complete the following information):

  • Device: [iPhone 6S]
  • OS: [e.g. iOS 12]

Please help me to resolve this

@carson.zoom Could you please help me out on this.

Hey @pandiyaraj,

Thanks for using the dev forum!

Can you update to the latest version and let me know if this happens there too?

Thanks!
Michael

Hi @Michael_Condon,

Yes I’ll try. But this is happening on iOS12 only also we are ready to launch the app, so is possible to give the solution for this version. ( v5.0.24433.0616)

Hey @pandiyaraj,

Yep, I can try. To clarify, right when you join a meeting it immediately goes to safe driving mode?
Can you produce a video of the issue?

Thanks!
Michael

Hi @Michael_Condon

Please find the attached video for your reference.

Hey @pandiyaraj,

Thank you for providing that! That is definitely strange, I have never seen that before. Can you obtain and send me your SDK logs to DeveloperSupport@zoom.us? Please mention my name and a link to this post.

Thanks!
Michael

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.