Joining Meeting Time out

I’m experiencing with the Zoom Web SDK. I am using version 2.9.0 of the SDK and have several business license accounts. However, I am only experiencing issues with one specific account, where I receive a “meeting joining timeout” error message when attempting to join a meeting with that account.

I have double-checked the client ID and client secret credentials that I’m using to initialize the Zoom Web SDK and confirmed that they are correct.

Could you please help me investigate this issue further and provide any suggestions or solutions to resolve it?

Hi @aitldev7

Thanks for reaching out to the Zoom Developer forum, I am happy to help here!
Could you please inspect the page when you get the error and share with me the error messages that you are getting?

Hi @elisa.zoom
It is showing no error in console and network section.
Please check this.

Thanks for the confirmation @aitldev7
It looks like this could be related to the signature generation
Could you make sure the msdk signature is being generated properly and has the correct credentials for the account who is having issues?

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