Impossible to join meeting from Web SDK since this morning

[guillaume]

Hi there,

My customers and I are having difficulties to run Zoom meetings in the browser since this morning. We always have an error message “Joining meeting timeout” / “Joining fail”. We are running latest 1.7.6 SDK version, and did not change anything since yesterday. It just stopped working.

We have this issue wether we use password protection on the meeting, waiting list or not, etc…

What is more troubling is that there is no error in the console nor in the network. Please look at the attached screen.

Thanks for your help

Best

[tommy (Tommy Gaessler)]

Hey @guillaume,

Apologies you are having trouble. I am guessing this could be related to meeting ID.

Can you private message me your meeting ID and Web SDK signature so I can debug?

Thanks,
Tommy