I am trying out the sample app for the web SDK . I have it running but when i try to click “join” nothing happens and the join button is not called? anything i am missing because i followed the quick start guide
Do you have your API key secret in place? Can you include the error function callback within your join function and see if any errors show up within your browser’s console?
was wondering if you can confirm the video works on mobile. i added the isSupportAV to true but the user on the mobile end using any browser just shows black screen
Yes the video works on mobile as well. Does it work when you’re using desktop to desktop? What mobile device is the user using? Can you provide a screenshot for both users?
Hey @michael_p.zoom found out what my issue was. So chrome requires you to have a secure connection to allow video and microphone within the browser. So i had to stand up a server with a cert to get it working correctly. One thing I am still working on is the getting the video to be forced on both the Desktop web user and the mobile user. Any param i can use to force video on for both. I still cant seem to get the phone users video to work either.
Hi @Brandon_Cunningham,
We’re glad that you were able to figure your issue out and yes your browser would need an SSL connection for video and mic to work.
Right now, we don’t have a param to force video, both users will have to enable the feature when the meeting starts. We can take a look at that feature set and ask our Engineers to develop it for a future release.
For the phone users, the design may not be responsive yet, do you see the control panel at the bottom? You might have to hold your finger at the bottom screen for a few seconds. Would you be able to provide a screenshot?
We currently don’t have a timeline of when the JS SDK will support registered webinars. We’ll make an announcement within our docs and this forum when it gets supported.