Description Hello! For all JTW apps created today, we’re getting “Invalid access token.” error, after creating the JTW token for Zoom API authentication. We receive the same error, even if we use the test JWT token generated on the JWT app credentials page. IMPORTANT: Using any other JWT App, wh…

Hey @srimathys2001 , @kartheek.nagasuri , @soocheesy , This issue has already been resolved. Please post a new topic with details about your issue / error, the API you are calling, and steps to reproduce. You can also try regenerating your JWT Secret. Thanks, Tommy

nvm. seems to be working now :slight_smile:

Hey @bobby , Happy to hear you got it working! :slight_smile: Thanks, Tommy

Have the same issue Account: 129824456

Resolved… I was reading the message wrong… After you enter your keys. Do save changes before doing “Check API Connection”. I was reading it as “Do not save changes…” After first saving changes, then Check API I am receiving: API connection is good. Please refreh

Hi @keith.ong there are many reasons why your access token could be invalid. I would suggest opening a new post with details on your request, JWT generation, and response.

help me same issues on my account no 5000715977 Exception when calling UsersApi->userCreate: [401] Client error: POST https://api.zoom.us/v2/users resulted in a 401 Unauthorized response: {“code”:124,“message”:“Invalid access token.”} getting error always from last 2 days please fix and let me kn…

Hey @vijendra , It looks like someone from our team sent you an email in regard to this issue. We’ll be sure to follow-up with you there. Thanks, Max

Hey @shrijana.g yes i’m getting email from support side but still not fix my issues . Please let me know why i’m every time getting same error see below. ####JWT-APP I deactivated, regenerated a new API credentials for JWT App, then used the JWT Token for testing purposes and I’m still getting th…

JTW app - "Invalid access token." error on API calls

API and Webhooks

lars2923 (Lawrence) May 26, 2020, 12:36pm 48

Having the same issue using the wordpress plugin…
Account: 57567266

Invalid access token error while using Zoom Govt. Account

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JTW app - "Invalid access token." error on API calls

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