Description
I have installed the zoom wordpress plugin, and followed the steps given. After I create a JWT api app, and input the keys into the wordpress plugin I get an error when I “check the api connection”.
Error
“Invalid access Token”
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
Knowing the API endpoint/s can help us to identify your issue faster. Please link the ones you need help/have a question with.
How To Reproduce (If applicable)
Steps to reproduce the behavior:
HAve the same issue, till few hours ago I was not able to create the JWT application, now created and doesn’t work. Invalid access token… after 2 days still not working
Hate to hijack this conversation but you seem to be the only one able to help. I am experiencing the exact same issue as user chloe. Can you help me as well?
WE are communicating on the other thread as well. we can minimize and use one. The error is occurring in my WordPress admin dashboard. Not sure how i can share the link. The wordpress plugin name is Video Conferencing with Zoom, same as the user chloe above.
I did regenerate the JWT by regenerating the API Secret and IM Chat History Token. Is that the correct step? when i check the JWT at https://jwt.io/, i receive and Invalid Signature error.
Can you please provide your account # so I can look to see if your JWT App needs to be reset?
Since the wordpress plugin was not developed by us, it could be an issue on their end. Please reach out to the developers who made the wordpress plugin. Also please share the link to “The wordpress plugin name is Video Conferencing with Zoom”
As of 11:07a CST, i am up and running. Not sure if you did anything or not. If so… thank you. Nothing else is needed on my end. Many thanks for the comm’s and help.