Description
We are able to approve and deny registrants succesfully in the API. However, when we do a ‘cancel’ action on an approved registrant. The registrant gets denied
This is different from the cancel registration button present in the zoom webinar dashboard.
Error
The full error message or issue you are running into.
Which App Type (OAuth / Chatbot / JWT / Webhook)?
JWT
Which Endpoint/s?
/webinars/{webinarId}/registrants/status
How To Reproduce (If applicable)
Steps to reproduce the behavior:
- Request URL with ‘cancel’ as action
- When we get the webinar registrants details via /webinars/{webinarId}/registrants/{registrantId}
the status is labeled as “denied”
{‘id’: ‘GUT24sPxRtqWOS5RAR4KIQ’, ‘first_name’: ‘Registrant’, ‘last_name’: ‘To Approve and Cancel’, ‘email’: ‘johnrei.enriquez+20201117121453@careermoneylife.com’, ‘address’: ‘’, ‘city’: ‘’, ‘country’: ‘’, ‘zip’: ‘’, ‘state’: ‘’, ‘phone’: ‘’, ‘industry’: ‘’, ‘org’: ‘’, ‘job_title’: ‘’, ‘purchasing_time_frame’: ‘’, ‘role_in_purchase_process’: ‘’, ‘no_of_employees’: ‘’, ‘comments’: ‘’, ‘custom_questions’: , ‘status’: ‘denied’, ‘create_time’: ‘2020-11-17T12:14:54Z’, ‘join_url’: ‘< I have hidden the url >’}
Additional context
Approve and deny are working as expected. Only weird behavior is that when an approved registrant is cancelled by admin, it labels them as denied - which is different from the cancel registration button inside the zoom webinar dashboard. Can you provide any information on why this happens?