Thanks for your quick reply.
We have a Webinar. where registrants are created programmatically from our system.
The Webinar is set to “Manual approval”, so when we create the registrants, they’re all
pending. On the day of the Webinar, we manually (via Zoom interface) set them all to
approved, and they get the confirmation email with the details.
But - in the days before the event, our scripts sync the state from our system to Zoom. if a user was disabled on our system, it’s changed to
cancel on the Webinar. (Why both
deny action?? it’s unclear)
Still, the opposite can also happen, ie. a disabled users says he’s actually coming, then our script needs to set him in the Webinar back to
We can bypass this, by changing our procedures (postponing the sync to last day, hoping to do this data exchange only once), but it would really be more consistent if we could just set the status back to
As a side note: There’s no clear way how to
REMOVE registrant. I read on the forum that you dev say it’s intended. But, aside from disagreeing, I saw that you actually DO have this functionally, but it’s unpublished. When one registers to an event via form, the next confirmation screen provides a “cancel registration” link, which deletes the registrant completely from the Webinar. I’ve checked, and saw it works regardless to the registrants approval status. So - it is possible to delete registrants. Having that, would help resolve sync issues as well.