Language Interpretation is not available

API and Webhooks Meetings
1

Hello,
I am facing difficulties in the Zoom account of the company I work in. The problem is we are preparing for an online conference with En-to-Ar translation. so, the option of language interpretation is missing and I cannot add a translator to the meeting.
Kindly, can you tell me what the problem exactly is and how can I solve it ASAP.

I attached screenshots to this email to make it easier for you.

thanks in advance.

2

@yousefawad1990,

Thanks for sharing this—can you please submit a request to our Technical Support. Be assured they will be able to help enable the Language Interpretation feature on your account. Below you will find the article our support article for reference:

Using Language Interpretation in your meeting or webinar

Screen Shot 2022-03-04 at 4.50.01 PM
Screen Shot 2022-03-04 at 4.50.01 PM900×503 78.1 KB

Thanks,
Donte