Hi Team,
While switching between the zoom app and hangout calls , I’m getting the alert with message “Cannot connect to our service. please check your network connection and try again.”
Thanks,
Yogesh
Hi Team,
While switching between the zoom app and hangout calls , I’m getting the alert with message “Cannot connect to our service. please check your network connection and try again.”
Thanks,
Yogesh
Hey @arora.yogesh
Thanks for using the dev forum! It is good to hear from you again
That is interesting. Could you provide a screenshot of this error, and the SDK version you are using?
Also, are you receiving any errors in the code when this happens?
Thanks!
Michael
Hey @arora.yogesh,
Hmm that is very strange. I am sorry this is happening, that must be frustrating.
To help us investigate this issue:
Can you reproduce the issue one more time, obtain the the SDK logs (instructions are here: https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/mastering-zoom-sdk/sdk-initialization), then email them over to developersupport@zoom.us with reproduction steps?
Please link this post in the email.
Thank you!
Michael