Leave Meeting alert while switching hangout calls

Hi Team,

While switching between the zoom app and hangout calls , I’m getting the alert with message “Cannot connect to our service. please check your network connection and try again.”


Hey @arora.yogesh

Thanks for using the dev forum! It is good to hear from you again :slight_smile:

That is interesting. Could you provide a screenshot of this error, and the SDK version you are using?
Also, are you receiving any errors in the code when this happens?


Hey @Michael_Condon,

I’m using latest iOS SDK. No, I didn’t get any error logs.

Screenshot 2020-11-13 at 10.57.09 AM


Hey @arora.yogesh,

Hmm that is very strange. I am sorry this is happening, that must be frustrating.

To help us investigate this issue:
Can you reproduce the issue one more time, obtain the the SDK logs (instructions are here: https://marketplace.zoom.us/docs/sdk/native-sdks/iOS/mastering-zoom-sdk/sdk-initialization), then email them over to developersupport@zoom.us with reproduction steps?
Please link this post in the email.

Thank you!