[Mac SDK] Unable to see participant's video during video call


We are developing on both Windows and Mac, and this issue only happens on Mac. All participants just show black screen.

Performing zoom sdk callback:

  • (void)onMeetingStatisticWarning:(StatisticWarningType)type

callback type = StatisticWarningType_NetworkBad

When the network is bad, it will cause the received video is black, we choose to receive audio first. It’s by design. Is this meeting opened on domain β€œwww.zoom.us”, if yes, please give us the meeting number, we can have a look.

1 Like

Thanks for your reply. The problem has been solved :slight_smile:

Marking as solved.