[Mac SDK] Unable to see participant's video during video call


#1

Hello,

We are developing on both Windows and Mac, and this issue only happens on Mac. All participants just show black screen.

Performing zoom sdk callback:

  • (void)onMeetingStatisticWarning:(StatisticWarningType)type

callback type = StatisticWarningType_NetworkBad


#2

When the network is bad, it will cause the received video is black, we choose to receive audio first. It’s by design. Is this meeting opened on domain “www.zoom.us”, if yes, please give us the meeting number, we can have a look.


#3

Thanks for your reply. The problem has been solved :slight_smile: