Master/Child API

API and Webhooks
1

Hello,

We recently activated the Parent/Child feature on our Zoom account and have been trying to make API calls to test its functionality.

However, we are receive the following error:

{
    "code": 2001,
    "message": "Account does not exist: 5xxxxxxxx."
}

Endpoint in use: $zoom['request_url'] = 'https://api.zoom.us/v2/accounts/5xxxxx/users';

For authentication, we’re using the S2S Token.

Can anyone provide guidance or insight into what might be causing this issue?

I’m using this ID for the call :

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2

You need to pass the account ID and not the account Number.

3

Hello,

I appreciate the assistance. Can your clarify the “Account ID”?

According to the documentation, it’s obtained from: https://api.zoom.us/v2/users/me

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However, this seems to be the same as the App Account ID set for the S2S, which is used to generate the S2S Token. When I use it, I receive an “Account not found” error.

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Any clarifications would be helpful. Thank you.

4

@Tecnic i am going to DM you a link to schedule a call with me