maximumVideosInGalleryView feature does not work when joining as a guest in the room (or joining with the role: 0) Can you please check and give me the solution? Thank you in advance.

Resolution is awaiting merge request and will be deployed in a subsequent fix. Please refer to https://devsupport.zoom.us/hc/en-us/articles/10007372381325-Developer-Changelog for update release! Thanks again @dnna

+1, facing the same issue here. I noticed that if the user has already been admitted and they refresh the page (thus they skip the waiting room), the setting works fine. But if they do get the waiting room, it somehow resets to 9.

Hi @dnna @tuanthinhit , Can you please record short videos for me to further investigate and submit for a big report as needed? Highlight steps to reproduce, MSDK version and type, browser version and name. Thanks!

[image] maximumVideosInGalleryView not working when join as guest/role=0 Web Hi @dnna @tuanthinhit , Can you please record short videos for me to further investigate and submit for a big report as needed? Highlight steps to reproduce, MSDK version and type, browser vers…

Hi @gianni.zoom , please find a video reproducing this bug below:

Sorry @gianni.zoom , just realized this was a video reproducing maximumVideosInGalleryView is lost after joining or leaving a breakout room (component view) instead. I’m posting a different video below reproducing the waiting room issue referred to in this thread:

The MSDK version is 2.16.0, browser in the video is Brave (Chromium-based version 117.0). To be clear this issue occurs in Chrome (version 117.0) as well, in the exact same way as the video.

Just seeing these responses, thank you for sharing @dnna !

Hi @dnna @tuanthinhit , Awaiting further investigation (ZSEE-107309).

[image] maximumVideosInGalleryView is lost after joining or leaving a breakout room (component view) Web Able to reproduce, escalation in progress. Additionally when using maximumVideosInGalleryView with client view, it says “Invalid init param”.

This has been escalated further (ZOOM-605817).

maximumVideosInGalleryView not working when join as guest/role=0

Meeting SDK Web

gianni.zoom (Gianni) October 3, 2023, 3:00pm 13

Topic		Replies	Views
maximumVideosInGalleryView is lost after joining or leaving a breakout room (component view) Web	6	476	November 16, 2023
Unable to pin the host and cannot see gallery view in zoom web SDK Web	4	294	June 29, 2023
Zoom Web SDK 1.9.0 - Gallery view default Web	4	2242	April 24, 2021
When I use meeting sdk for web, I want to make sure that only the host video appears in the gallery view Meeting SDK	1	50	December 3, 2024
Video Gallery in 1.9.0 Web	2	1015	March 7, 2021

maximumVideosInGalleryView not working when join as guest/role=0

Related topics