Mediastream UpdateVideoMask and getVideoMaskStatus not working?

Before Creating a New Topic:

I’m expecting the virtual mask (a blur) to work

I am currently using 1.8.7 and I can’t seem to set the virtual mask on my system. Has anyone successfully done this

Browser Console Error
When trying to check the video mask status, I get this error:
this[WR].getVideoMaskStatus is not a function

When trying to set the mask status manually:

[12:30] Fahim Ahmed

index.umd.js:1 Uncaught (in promise) 

{type: 'INVALID_OPERATION', reason: 'Cannot update mask'}

(anonymous)    @    index.umd.js:1

updateVideoMask    @    index.umd.js:1

n.value    @    index.umd.js:1

r.value    @    index.umd.js:1

JA.o.value    @    index.umd.js:1

value    @    index.umd.js:1

blur    @    ZoomCreate.js:205

onClick    @    ZoomCreate.js:294

callCallback    @    react-dom.development.js:4164

invokeGuardedCallbackDev    @    react-dom.development.js:4213

invokeGuardedCallback    @    react-dom.development.js:4277

invokeGuardedCallbackAndCatchFirstError    @    react-dom.development.js:4291

executeDispatch    @    react-dom.development.js:9041

processDispatchQueueItemsInOrder    @    react-dom.development.js:9073

processDispatchQueue    @    react-dom.development.js:9086

dispatchEventsForPlugins    @    react-dom.development.js:9097

(anonymous)    @    react-dom.development.js:9288

batchedUpdates$1    @    react-dom.development.js:26140

batchedUpdates    @    react-dom.development.js:3991

dispatchEventForPluginEventSystem    @    react-dom.development.js:9287

dispatchEventWithEnableCapturePhaseSelectiveHydrationWithoutDiscreteEventReplay    @    react-dom.development.js:6465

dispatchEvent    @    react-dom.development.js:6457


**Which Web Video SDK version?**
I am using 1.8.7

**Video SDK Code Snippets**

mediaStream.startVideo({ videoElement: document.querySelector(‘#self-view-video’), virtualBackground: mediaStream?.isSupportVirtualBackground() ? { imageUrl: ‘blur’ } : false }).then(() => {
console.log(“----------------current user started video----------”);

            if(!mediaStream?.isSupportVirtualBackground()) {
                console.log("--- trying video mask ---");
                try {                    
                    mediaStream.updateVideoMask().catch(err => {
                        console.log("--- update video mask not supported ---")
                catch(error) {
                    console.log("Update mask not supported");

        }).catch((error) => {
            console.log("---------camera error----------", error);
            failed("Check your camera, either it is taken or not available or don't have permission!", 4000);

**Device (please complete the following information):**
- OS: Ubuntu 20.04
- Browser: Chrome
- Browser Version Version 116.0.5845.140 (Official Build) (64-bit)

**Additional context**
Add any other context about the problem here.

Hey @DanPiccolo

Thanks for your feedback.

It’s a known issue and it will be fixed in the upcoming release.


Hey @DanPiccolo

The latest Video SDK Web has fixed this issue, could you upgrade it and try it again?


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.