Format Your New Topic as Follows: API Endpoint(s) and/or Zoom API Event(s) meeting.chat_message_sent Description The webhook is never fired Error? None How To Reproduce Enable the In-meeting chat message received capability Send an in-meeting chat message Notice the webhook is never f…

Hi @app-developer and @salna.butt17 Yes! I actually posted a solution to this today [image] Unable to receive in meeting chat notifications. Cannot see the meeting.chat_message_sent Chat Just sharing the solution here! Please make sure to reach out to our Support Team t…

Hi @tianalemesle Are you still experiencing this issue? There are some steps that might help you to debug your issue: Send a post request to your Endpoint URL, if you do not receive this event then you will have to check your Endpoint If you DO RECEIVE the post request, but not the Zoom even…

Yes, I am still experiencing this issue. Yes, I do receive Zoom events on that endpoint, just not that one in particular. Also, I know when I receive events whether or not the endpoint handles it correctly. Thanks

Thanks for confirming this with me! @tianalemesle I have confirmed this behavior on my end, I am not getting any in_meeting chat events. I have created an internal ticket with our Engineering team (ZSEE-62862 internal ticket for reference) I will update you as soon as I hear back from them. Th…

I’m having the exact same issue in my environment.

Hi @tianalemesle and @yamamotoa I have reached out to our Engineering team about this issue and it looks like this is an issue on our end and we are working on fixing it. So for now, it is expected that you are not getting those events. I will keep you posted if I hear more about it Best, Elisa …

Hi Elisa, Is there any feedback regarding this issue? We also encounter the same issue. Best Regards, David

hi @k-root I do not have any updates right now

Hi @elisa.zoom Do you have any upates?

Hi @yamamotoa I do not have any updates at the moment. As I mentioned earlier, this behavior is expected that you are not getting those events. I will keep you posted if I hear more about it Best, Elisa

`meeting.chat_message_sent` webhook not fired

API and Webhooks Meetings

elisa.zoom (Elisa) August 8, 2023, 7:57pm 14

Hi @app-developer and @salna.butt17
Yes! I actually posted a solution to this today

Topic		Replies	Views
Meeting.chat_message_sent Not Firing API and Webhooks	5	68	July 9, 2026
I can't can receive event "in-meeting chat message received" API and Webhooks webhooks	2	425	May 9, 2024
Unable to receive in meeting chat notifications. Cannot see the meeting.chat_message_sent Chat	12	2305	July 2, 2024
Getting meeting.chat_message_sent webhook enabled on account Meetings	9	882	May 14, 2026
Missing `meeting.chat_message_sent` in Event types list for OAuth App Chat	7	1006	August 10, 2023

`meeting.chat_message_sent` webhook not fired

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