Meeting Crashes on Share Screen

While running the Zoom Electron SDK, clicking the Share Screen button causes the entire app to crash.

Which version?
Zoom Electron SDK v4.6.15798.0403

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Start a meeting with the Zoom Electron SDK using join or start without login.
  2. Click on Share Screen.
  3. Observe app crash.


Laptop (please complete the following information):

  • Device: Macbook Pro 13in
  • OS: macOS Catalina
  • v10.15.4

Additional context
Error log on app crash:

2020-04-18 19:09:27.286 Electron[36084:6438907] *** Assertion failure in -[_NSCollectionViewCore _dequeueReusableViewOfKind:withIdentifier:forIndexPath:viewCategory:], /AppleInternal/BuildRoot/Library/Caches/

Hi johnkeck,

Thanks for the post. Did you grant the proper “Screen Recording” permission for Electron SDK to perform screen share? Could you provide the crash log for us to further investigate? You may crash log in ~/Library/Logs/DiagnosticReports/(appName).


Looks like this was an issue on the Electron side, not the Zoom side. If you have multiple window handlers, opening up a screen share can cause unwanted side effects.

Hi johnkeck,

Thanks for sharing the findings! :slight_smile: