Meeting is not launching

Meeting is not launching on Android. The log gives Access denied finding property “camera.hal1.packagelist” error. The app was working fine before but now it stopped working. Running the getting-started version from zoom github is crashing the app.

Which Android Meeting SDK version?
Not sure how to find the version.

To Reproduce(If applicable)
Steps to reproduce the behavior:

  1. Launch the app using the meeting url which contains meetings parameters for StartMeetingParamsWithoutLogin class.
  2. A new screen that shows with “Preparing meeting…” and it closes automatically after a while.


Smartphone (please complete the following information):
I am testing on BlackBerry KEYone running Android version 8.1.0.

Additional context
Logcat logs: 2022-09-07 11:18:28.381 20106-20106/? I/zygote64: Late-enabling -Xcheck:jni202 -

avc: denied { read } for name=“stat” dev=“proc” ino=4026532334 scontext=u:r:untrusted_app:s0:c512,c768 tcontext=u:object_r:proc_stat:s0 tclass=file permissive=0

Kindly help me fix the issue. Thanks.

Hey @jvv,

For the SDK version information, you can retrieve it by calling getVersion.

Based on the logs you have provided, I see that there is some camera permission issues and you might want to check that setting to see if that is the root cause.

2022-09-07 11:18:36.628 20106-20106/ W/CameraBase: An error occurred while connecting to camera 1: Status(-8): '1: validateClientPermissionsLocked:922: Caller "" (PID 10321, UID 20106) cannot open camera "1" without camera permission'

Thank you.

Hi Boon, Thank you for the response. I checked the latest log and this error is not present.
Latest log: 2022-09-19 11:41:56.052 4162-4162/? I/zygote64: Late-enabling -Xcheck:jni2022- -
The error found is Access denied finding property “camera.hal1.packagelist”.

Zoom SDK version is 5.2.41998.1109.

Android manifest has following permissions.

<uses-feature android:name="" />
<uses-permission android:name="android.permission.CAMERA" />
<uses-permission android:name="android.permission.RECORD_AUDIO" />
<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE"/>
<uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE"/>

Logs from another device OnePlus (Android v11) is 2022-09-27 11:55:23.936 2866-2866/ W/RenderThread: typ -
I don’t see any errors here, but the meeting is not working.

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