Meeting participant record comes very late

API and Webhooks
1

Description
I am using zoom business account, getting late meeting response from get past meeting api (GET /past_meetings/{meetingUUID}) and get participant record api (GET report/meetings/{meetingId}/participants), around 25-30 minutes after getting meeting.ended webhook call.

Error
{ code: 3001, message: “Meeting does not exist: XXXX.” }

Which Endpoint/s?
GET /past_meetings/{meetingUUID}
GET /report/meetings/{meetingId}/participants

2

Hi @vaghelaabhijeet6,

Thanks for reaching out about this.

To clarify, are you saying that when querying these endpoints by Meeting ID/UUID, you’re getting the “Meeting does not exist” error for a while, but then after 25-30 minutes it starts to work? Or are you continuously getting this error? If it’s the former, are you seeing this consistently or intermittently?

Let me know—thank you!
Will

3

Hi @will.zoom ,
currently I am not facing this issue, but that time I continuously getting this error.
getting “Meeting does not exist” for 25-30 minute but after it’s works.

4

Hey @vaghelaabhijeet6,

Please send an email to developersupport@zoom.us with a link to this thread. In that email, please include the meeting ID where you saw this issue as well as the body of the meeting.ended webhook that you received.

Thanks,
Max

5

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